Technical Program Manager Engineer Manufacturing Process & Automation

**Benefits:** - 401(k) - 401(k) matching - Bonus based on performance - Dental insurance - Health insurance - Paid time off We are seeking a dynamic and highly skilled hands-on Technical Program Manager (TPM) to lead factory-side execution across manufacturing process improvement, tooling readiness, automation integration, production issue resolution, and operational stability. This role requires strong shop-floor presence, technical judgment, execution discipline, and the ability to perform effectively under pressure. The TPM must be able to identify issues on site, drive root cause analysis, coordinate cross-functional actions, communicate clearly with customers, and push problems to closure with urgency. \*\*\***This is not a desk-based coordination role. Candidates with software-only TPM experience or limited factory-floor exposure will not be a fit for this position. This job requires communication in Chinese language\*\*\*** Key Responsibilities - Own and drive technical programs and manufacturing initiatives from issue identification through implementation and closure, including process improvement, line launch, yield improvement, tooling readiness, automation integration, and production recovery. - Work directly on the shop floor to follow up issues, verify actual conditions, collect data, support trials, and drive corrective actions to closure. - Support and troubleshoot manufacturing processes involving adhesive dispensing, ultrasonic welding, molds/tooling, fixtures, and automated equipment. - Partner closely with Production, Engineering, Quality, Maintenance, Supply Chain, and external suppliers to resolve technical and operational issues affecting output, yield, scrap, downtime, and customer quality. - Serve as a customer-facing point of contact for program updates, technical issues, production readiness, quality concerns, and escalation management. - Communicate risks, recovery plans, corrective actions, and execution status clearly to customers and internal stakeholders. - Lead issue resolution under pressure, especially during customer escalations, line disruptions, launch challenges, and quality incidents. - Manage program timing, priorities, risks, open issues, owners, and recovery plans. Escalate quickly and clearly when execution slips. - Drive structured problem solving using data, root cause analysis, containment actions, validation trials, corrective actions, and follow-through. - Coordinate with China-based engineering teams, suppliers, or technical partners to align engineering changes, process requirements, tooling schedules, and issue resolution. - Ensure new processes, tooling, fixtures, and automation equipment are transferred into production with clear documentation, training, accountability, and stable execution. - Track results against plant KPIs including throughput, yield, scrap, cycle time, downtime, launch readiness, and customer-impacting issues. Required Qualifications - Bachelor’s degree in Engineering, Manufacturing, Industrial Engineering, or a related technical field. - 5+ years of experience in a manufacturing environment, with meaningful exposure to process engineering, production engineering, NPI, manufacturing program/project management, or factory launch support. - Hands-on working knowledge of adhesive dispensing, ultrasonic welding, molds/tooling, and manufacturing automation. - Ability to work on the production floor, investigate issues directly, distinguish symptoms from root causes, and drive closure with urgency. - Proven ability to communicate with customers, manage escalations professionally, and solve problems effectively under pressure. - Strong understanding of process control, trial management, corrective actions, equipment debug support, and production ramp support. - Strong cross-functional leadership and accountability management in a fast-paced factory environment. - Strong communication skills in English. Preferred Qualifications - Bilingual in Mandarin and Engli…