Technical Product & Solutions Manager – Networks & Security

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. Job Description LG Electronics' Information Display Division is seeking a Technical Product & Solutions Manager – Networks & Security to join our rapidly growing Software Solutions business at our office in Lincolnshire, IL. This is an in-office position (5 days/week). The Technical Product & Solutions Manager – Networks & Security will serve as LG's subject matter expert for enterprise networking, network administration, and information security as they relate to the deployment and integration of LG's digital signage hardware and cloud-based Remote Monitoring & Management (RMS) and Content Management System (CMS) software in Enterprise, Operational Technology (OT), Retail, Healthcare, Transportation, and Government environments. This is not an internal IT position administering LG's internal infrastructure. Instead, you will represent LG while working directly with customers' IT, network engineering, network administration, and information security teams to ensure successful deployment, integration, security, and ongoing operation of LG commercial display solutions. The ideal candidate combines strong product management capabilities with deep hands-on experience in enterprise networking, network administration, cybersecurity, customer-facing technical consulting, and solution architecture. Principal Responsibilities • Lead the networking and security integration of LG software solutions with customer IT and network infrastructure. • Act as the primary networking and cybersecurity subject matter expert for enterprise customers, system integrators, and internal teams. • Work directly with customer network administrators and network engineering teams to design, validate, and troubleshoot connectivity for LG digital signage deployments. • Recommend cybersecurity best practices, network architecture standards, and security policies for customers deploying LG digital signage solutions. • Author system and software requirements specifications related to networking, authentication, encryption, security, and compliance for Product Planning and R&D teams. • Assist customers in debugging, troubleshooting, and resolving networking, communication, authentication, and security issues in production environments. • Analyze and troubleshoot issues involving TCP/IP, DNS, DHCP, routing, switching, VLANs, Wi-Fi, VPNs, firewalls, proxies, multicast traffic, and cloud connectivity. • Maintain, administer, troubleshoot, and continuously improve LG's local lab and demonstration network environments, including switches, routers, wireless infrastructure, VLANs, firewalls, VPNs, and security controls used for product validation, interoperability testing, proof-of-concept activities, customer demonstrations, and engineering development. • Design, implement, and document lab network architectures that accurately emulate customer enterprise environments to support testing, troubleshooting, security validation, and product development initiatives. • Evaluate and deplo…