Technical Product Manager

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in ‑ home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission ‑ driven care teams continue to help participants live well on their own terms. Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com. Role Scope : Habitat Health’s Product team is focused on using AI, technology, and disciplined workflow design to turn how the company works into scalable, measurable capability. This is the first product and engineering hire into that function, and you’ll build the technology foundation and first tools that the company runs on. The Technical Product Manager will design, build, and deploy AI-enabled tools – agents, copilots, automations, and technology-enabled workflows – that live inside day-to-day work across clinical, operational, growth, administrative, and support functions. You will write the code, own the architecture, and take each tool from prototype to production. You also carry the product sense to decide what is worth building – working with teams on the ground to understand how the work happens, rethinking it from first principles, and shipping solutions that measurably improve productivity, quality, and consistency. You own each tool end-to-end – the data layer, integrations, agent and prompt design, evaluation, interface, and enhancements after it ships. As a founding hire in the function, you’ll work directly with executive leadership and functional owners to decide where technology creates the most value – and then go and build it. Core Responsibilities & Expectations for the Role System Architecture & AI Agent Development Partner with engineering resources to build a unified data and tooling layer on top of Habitat Health’s existing infrastructure that AI tools can be built and deployed on cleanly and efficiently Design, build, test, and ship production-grade AI tools, copilots, agents, and automations embedded in day-to-day work, owning each solution end-to-end from data layer through to interface. Run structured evaluations against operational and clinical expectations, and debug failure modes before they reach users. Maintain and improve what you build – monitor tools in production, fix what breaks, and write documentation that lets people use them without technical support. Workflow & Product Design Embed with care and outreach teams, observe work as it happens, prototype solutions, support implementation, and drive adoption. Map current-state clinical and operational workflows and redesign them - rethinking handoffs, decision points, and documentation, and combining AI and automation with the right operational changes rather than simply layering technology onto existing processes. Identify and prioritize the highest-value opportunities to apply AI and technology, with a focus on efficiency, accelerating throughput and increasing quality of engagement and care. Define and track success metrics, including adoption, throughput, cycle time, quality, administrative burden reduction, user satisfaction, and measurable business impact. Partner closely with operations, technology & data, and legal & compliance to move quickly while maintaining quality, privacy, security, and regulatory standa…