Technical Implementation Partner - Product

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Implementation Partner - Product based in United States.** This role offers the opportunity to help shape and scale an innovative healthcare technology product at a critical stage of growth. You will own the technical implementation journey for enterprise clients, combining hands-on deployment work with product strategy and improvement initiatives. Working at the intersection of Product, Engineering, Clinical Operations, and healthcare customers, you will translate real-world needs into scalable solutions. The position requires a unique blend of technical expertise, project leadership, and customer-facing skills to successfully deliver complex SaaS implementations. You will influence product direction by validating features, improving workflows, and building repeatable implementation processes. This is an ideal opportunity for someone who thrives in ambiguity, enjoys solving complex healthcare challenges, and wants to create meaningful impact. ### Accountabilities: The Technical Implementation Partner - Product will lead end-to-end technical deployments while helping shape the future of an emerging healthcare product line. This role combines implementation ownership, technical problem-solving, customer collaboration, and product feedback to ensure successful adoption and long-term scalability. - Own enterprise deployment timelines and provide technical project leadership from initial kickoff through implementation, go-live, and stabilization. - Perform hands-on configuration, integration, and technical build activities required to successfully deploy solutions within client environments. - Manage technical relationships with client IT, clinical informatics, EHR, and analyst teams to drive successful implementations. - Partner with Client Success, Engineering, Product, and Operations teams to identify challenges, develop solutions, and deliver measurable customer outcomes. - Support testing and validation of new product features before broader releases, ensuring solutions meet quality and usability standards. - Translate implementation insights and customer feedback into product roadmap recommendations and feature improvements. - Contribute to the design and prioritization of new capabilities, particularly those involving EHR workflows and technical integrations. - Create and maintain scalable implementation documentation, including deployment guides, integration patterns, workflow designs, and testing procedures. - Identify operational gaps and process improvements that improve implementation efficiency and customer experience. - Help establish the future delivery model by developing repeatable playbooks and best practices for scaling implementations. ## Requirements: The ideal candidate is a technically capable implementation leader with experience delivering complex healthcare technology solutions. You should be comfortable working across customer-facing, technical, and product environments while independently driving projects in fast-moving settings. - 5+ years of experience managing enterprise SaaS implementations, technical delivery programs, or complex technology deployments. - 5+ years of experience working within healthcare consulting, digital health, healthcare technology, or health system environments. - Experience in implementation, product operations, technical program management, or product management roles. - Proven ability to collaborate with both client stakeholders and internal engineering/product teams. - Experience with EHR integrations and healthcare technology deployments; Epic experience and certifications are highly preferred. - Strong technical skills, including SQL proficiency and the ability to understand technical logic, workflows, and system integrations. - Experience working with healthcare data, clinical workflows, or provider-side technology solutions. - S…