Team Lead, DevOps Engineer

**About Intermedia:** Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where **YOUR VOICE** is heard? Where you can **MAKE** **A** **DIFFERENCE?** Do you **THRIVE** in a **FAST-PACED** work environment? Do you wake every morning **EXCITED** to work with **GREAT** **PEOPLE** and create **SUCCESS** **TOGETHER?** Then Intermedia is the place for you. ***Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!*** Are you ready to dive into the world of DevOps and make a tangible impact?**About the Role:***While* ***primarily remote****, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to* ***work remotely*** *while also coming together in the office for collaboration and teamwork.* The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes: - Integration APIs and microservices - Multi-region Kubernetes clusters (cloud & on‑prem) - CI/CD and GitOps tooling (GitHub-centric) - Internal Developer Platform (IDP) components - Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.) We are looking for a Sr. DevOps Engineer, Team Lead to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team. You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices. ### What you will be doing: **Team Leadership & Ownership** - Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations. - Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives). - Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure. - Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives. **Platform Operations (UST / Unite Services / Integrations)** - Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services). - Oversee multi-environment support (DEV/QA/PROD and special environments like RTE). **Kubernetes, Cloud & On‑Prem Infrastructure** - Operate and evolve Kubernetes clusters (cloud and on‑prem), including: - Cluster upgrades and migration playbooks - Ingress/Nginx and service mesh / networking changes - Resource/capacity optimization (CPU throttling, scaling, etc.) - Manage supporting infrastructure for Unite platforms: - Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ) - Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure). **CI/CD, GitOps & Tooling** - Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others). - Design, implement, and maintain GitHub-based CI/CD: - GitHub Actions workflows - Self-hosted GitHub runners (includin…