Team Lead, Business Development

**Description:** The Team Lead, Business Development is responsible for supporting the growth and effectiveness of the Business Development function by generating qualified sales leads while providing operational leadership to the Business Development team. Through active prospecting, consultative lead qualification, coaching, mentoring, workflow coordination, and reinforcement of established sales processes, this role helps develop high-quality sales leads, promotes consistent execution, and enhances team performance. As a working team lead, this position partners with Sales leadership to improve lead quality, drive adoption of sales technologies and best practices, and contribute to the organization's revenue growth objectives. **Essential Duties and Responsibilities** - Serve as the primary day-to-day resource for Business Development Representatives by providing guidance, answering questions, and reinforcing established business development processes. - Coach and mentor Business Development Representatives through call coaching, opportunity reviews, side-by-side training, and constructive feedback to improve prospecting, qualification, and customer engagement skills. - Promote consistent adoption of sales automation tools, CRM workflows, and established prospecting processes across the Business Development team. - Assist Business Development Representatives with the effective use of sales technology platforms by providing guidance on workflows, campaign execution, and system best practices. - Collaborate with Sales leadership to identify opportunities to optimize sales development workflows, automation processes, and technology utilization. - Assist with onboarding and training new Business Development Representatives on prospecting techniques, lead qualification standards, CRM documentation, sales processes, and departmental procedures. - Coordinate daily workflow by assisting with lead distribution, workload balancing, territory management recommendations, and prioritization of business development activities. - Monitor lead activity and workflow to help ensure timely follow-up, consistent customer engagement, and adherence to departmental service expectations. - Reinforce established lead qualification criteria and promote consistency in sales development practices across the Business Development team. - Review lead documentation and CRM activity for completeness, accuracy, and compliance with departmental standards. - Identify process improvement opportunities and communicate recommendations to Business Development leadership. - Share best practices and sales development techniques that improve lead quality, prospect engagement, and overall team effectiveness. - Act as a liaison between Business Development Representatives and leadership by communicating operational issues, training needs, and workflow concerns. - Support leadership with departmental initiatives, process improvements, and special projects while maintaining individual business development responsibilities. - Maintains routine communication with the Marketing department to understand McLeod’s messaging, branding, and communication standards, in order to incorporate them into effective Business Development strategies. - Generate qualified sales leads through strategic cold calling, outbound prospecting, inbound lead follow-up, referrals, and other business development activities. - Conduct consultative discovery conversations to identify customer business challenges, operational needs, purchasing timelines, decision-making authority, and overall solution fit. - Qualify prospective customers using established lead qualification standards to ensure leads align with McLeod Software's target markets, customer profile, and product capabilities. - Identify qualified decision-makers and gather critical business information necessary to advance leads through the sales process. - Schedule and coordinate qualified product demonstrations for Regional Sales Managers…