Tag Agency Counter Clerk - Lauderhill

We currently have a great opportunity for a Full-Time Tag Agency Counter Clerk at our Tag Agency. We offer a great working environment, great pay, full benefits, Paid time off, and \*\* We will Train the right candidate\*\* **Spanish speaking candidates are encouraged to apply** **Summary:** This is a customer service based, entry level position that directly assists clients with tag and title needs. It also requires, but is not limited to, basic office duties, such as answering phones, filing, and scanning. **Duties and Responsibilities** include the following. Other duties may be assigned. - Provides direct customer service. - Provides telephone and/or email customer service. - Completes Motor Vehicle forms and title documents. - Keeps office and paperwork organized. - Stops, starts, and returns to interrupted tasks. - Scans and files documents. - Maintains inventory control. - Prepares transactions for Motor Vehicle Run. - Reviews and corrects completed transactions. - Checks through completed transactions and/or pending transaction files and contacts clients as reminder. - Research, verify and process documents for titles and registrations on vehicles, boats and recreational vehicles. - Processing of handicap permits. - Maintain a positive, empathetic, and professional attitude toward customers at all times. Interacting with the general public on a daily basis. - Responding promptly and politely to customer inquiries. - Acknowledging and resolving customer issues. **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Customer Service Experience Required. - Cashier Experience Required - Data Entry Experience Required - Ability to multi-task - Detail oriented and organized - Excellent written and verbal communication skills - Comfortable using computers. - Any Automotive Tag Agency experience is a plus - Any Title Clerk experience is a plus **General Abilities.** - Strong communication skills, both verbal and written. - Excellent interpersonal skills and ability to remain calm and courteous under pressure. - Attention to detail and ability to accurately record information. - Basic computer proficiency, including familiarity with relevant software applications. - Ability to work independently and as part of a team. - Flexibility to adapt to changing priorities and work schedules. **Language Ability:** Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one- on-one and small group situations to customers, clients, and other employees of the organization. **Math Ability:** Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. **Reasoning Ability:** Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. **Education/Experience:** High school diploma or general education degree (GED); and equivalent combination of education and experience. **Certificates and Licenses:** - Ability to pass criminal background check **Equipment:** · Scanner · PC · Printer · Multi-line phone system · Copier and/or Fax · Credit card and/or tele-check machine, and cash register **Knowledge, Skills and Other Abilities:** · Customer service knowledge · Ability to multitask · Basic computer knowledge · Professional and courteous demeanor · Possess good oral and written communication skills · Attention to detail · Ability to work in a fast-paced environm…