TABLE GAMES TRAINER

## Description **Job Title:** **Table Games Trainer/Pit Supervisor** **Shift:** **Varied** **Department:** Table Games **Reports To:** Table Games Administrative Manager **Summary** The Table Games Trainer/Pit Supervisor is primarily responsible for the development, implementation, oversight, and continuous improvement of the Table Games training program, with a focus on onboarding new Table Games Team Members and maintaining and elevating the performance of current Table Games Team Members. This role ensures that Dealers, floor personnel, and supervisory staff consistently demonstrate proper game procedures, technical proficiency, regulatory compliance, and a high-level guest experience in accordance with Enterprises’ policies and applicable State and Tribal regulations. In addition to leading departmental training, the Table Games Trainer/Pit Supervisor maintains direct responsibility for the classroom environment and all trainees and provides guidance and oversight to Floorpersons and Pit Supervisors who assist with or participate in training activities to ensure consistency and adherence to training standards. The position is also expected to function on the casino floor in a Pit Supervisor capacity, supervising table game operations, supporting team performance, resolving disputes, and protecting company assets. Through a combination of training, leadership, and active floor supervision, the Table Games Trainer/Pit Supervisor serves as a key link between instructional standards and real-time operational execution. **Supervisory Responsibilities** The Table Games Trainer/Pit Supervisor is responsible for the direct supervision, coordination, and evaluation of the Team Members assigned to Table Games training, including Dealers, trainees, and participants in refresher or remedial training programs. This position has full authority over the classroom environment and is accountable for trainee conduct, attendance, performance, and progression throughout the training process. The Table Games Trainer/Pit Supervisor is responsible for maintaining a professional, structured, and compliant classroom and training environment, ensuring all trainees adhere to Enterprises’ policies, departmental standards, attendance requirements, and gaming regulations. This includes setting classroom expectations, addressing performance or behavioral issues, and documenting training outcomes in accordance with Human Resources and departmental guidelines. In addition to classroom oversight, the Table Games Trainer/Pit Supervisor functions in a supervisory capacity on the casino floor when assigned, directly supervising Dealers and Floorpersons. Floor supervision responsibilities are carried out in accordance with organizational policies and applicable laws and include the protection of company assets, enforcement of procedures and regulations, and the promotion of consistent, high-level guest service. This role fulfills supervisory responsibilities in compliance with Enterprise policies, Tribal and State regulations, and all applicable laws. **Leadership Job Expectations: Fostering Enrolled Community Members (ECMs) Development through Pathways to Success Program** The Gaming Enterprises are committed to the employment and advancement of ECMs of the SRP-MIC. The Gaming Enterprises’ Pathways to Success Program is a comprehensive program designed to provide ECMs with quality casino work experience, educational opportunities, and to prepare them to become the Gaming Enterprises’ future leaders. Pathways to Success is designed to foster the participant’s preparedness for success on the job. A Supervisor level leader is expected to actively support ECMs in their professional and academic goals through: - Personalized Support: Regularly engage with individual ECMs to understand their career interests and educational goals. Offer guidance tailored to their aspirations. - Opportunity Identification: Proactively inform ECMs about internal and external trainin…