Systems Analyst

**This position will be filled at the Analyst I, II, or III level.** **The level and salary offered will be dependent upon education and experience.** **The hiring salary for Systems Analyst I is $72,544.88.** **The hiring salary for Systems Analyst II is $77,985.86.** **The hiring salary for Systems Analyst III is $83,834.60.** **Telework eligibility is determined by county policy and the approval of the hiring department.** Charles County Government is seeking a Systems Analyst to analyze user needs regarding information technology (IT) and generate effective and efficient solutions based on the current level of IT hardware and software capabilities and standards. Analyst will be responsible for designing, developing, modifying, maintaining, and supporting software applications to enhance their use for Charles County Government. The applications may be custom-written or vendor-supplied. They are written in a variety of languages and run on a variety of platforms. A Systems Analyst may work in a variety of technical areas to include enterprise applications, web applications or geographic information systems. Overall goals are set and this employee determines the specific tasks and assignments to be performed, independently handling new and unusual problems encountered in the workplace. - Manages the entire life cycle of application systems for both in-house and vendor-supplied applications, from requirements through testing, implementation, maintenance, and retirement. Supports the Project Manager for larger development activities, coordinating staff and vendors. - Serves as project leader for departmental system development activities, coordinating work across staff, vendors, and outside agencies. Provides technical guidance and assistance to other analysts in the division in their application design and development. - Provides support to Charles County Government personnel in resolving problems and answering questions related to County applications, both in-house developed and vendor supplied software. Assists in vendor coordination for application support, upgrades, and troubleshooting. - Assists with implementation of new vendor supplied software solutions. - Coordinates activities with vendors regarding upgrades, required maintenance, troubleshooting, reporting, and issue resolution. - Assists in the formulation and enforcement of standard processes, procedures, and program code used across the Applications Division. - Ensures County applications and their data are protected in a manner commensurate with their sensitivity, value, and criticality. - Oversees system integrations across multiple platforms, ensuring scalability and security. - Provides technical guidance in the transfer of data files and reports between software packages and with outside organizations. - Develops interfaces between applications, both in-house developed and vendor supplied. - Provides training and support to end users on assigned applications. - Performs routine database management tasks and prepared technical documentation for assigned applications. - Maintains a working knowledge of current information technology trends and ensures County resources remain up to date. - Analyzes problems for the web/application servers and applies necessary adjustments to the servers. - Leads complex troubleshooting efforts involving multiple systems and vendors. - Develops and enforces technical standards and best practices for system development. - Advises IT leadership on emerging technologies and long-term application strategy. - Performs other related job duties as assigned. **Education and Experience:** Systems Analyst I - Bachelor's degree in Computer Science, Business, Mathematics, Geographic Information Systems, or a related field is preferred. Two (2) years of systems analysis and programming experience with the languages and tools, or an equivalent combination of education, experience, and training. Systems Analyst II - Bachelor's degree in Compu…