SYSTEMS ADMINISTRATOR

**Position Summary Description** Installs and maintains server hardware, storage systems, server-based operating systems, system support software, utility software, application software and other related hardware and software components. Provides primary support for all non-application software issues and primary support for certain application software issues. Administers system-level security functions. Provides administrative support to Office 365 Applications. **Qualifications and Education Requirements** A Bachelor’s degree in business or a computer related discipline. The incumbent, if not possessing a four (4) year degree, should have a minimum of four (4) years business-related experience including two (2) years in information systems/technology. Experienced candidates may be considered for the Systems Administrator II job level if they meet the following requirements: Three (3) years of IT experience, one (1) of which must be direct experience as a system administrator installing, monitoring, and maintaining servers, operating systems, security tools, hardware, and software tools in a medium to large scale organization. *Core Competencies*: Adaptable, Collaborative, Conscientious, Critical-Thinking, Outcome-Driven and Professional *Technical Competencies/Skills*: - Active Directory - Operating Systems - System Administration Concepts - System Security - Compliance - Microsoft Office 365 - Microsoft Teams - Proficiency with Microsoft Office applications *Soft Competencies/Skills*: - Effective verbal/nonverbal, listening and written communications - Takes Initiative - Reliable - Planning & Organizing - Innovative - Documentation **Essential Functions** - Maintains, supports and documents server, storage and affiliated hardware and software configurations. - Troubleshoots server-based, non-application software problems. Works with application development personnel and vendors to assist in troubleshooting application software problems. - Assists in the maintenance of directory services and email directories. - Assists in the administrative support of Microsoft 365 Online applications - Maintains accurate records, documents and diagrams of the server and storage environment. - Makes recommendations for changes to improve service and/or contain cost. - Installs, maintains and supports server-based system software and certain non-system software while minimizing service impact. - Removes and properly disposes of defective or obsolete equipment in compliance with SECI procedures. - Installs, maintains and supports server and storage hardware while minimizing service impact. - Refers software failures to external vendor for resolution. Tracks resolution and keeps management informed. - Generally operates, maintains and supports the server, storage and affiliated hardware environment in a manner to provide a reliable, secure computing infrastructure. - Tracks and reports on the progress of all assigned tasks ensuring management’s awareness of project status. - Contributes to and conducts training programs. - In the absence of an incumbent Network Administrator, may be assigned to perform duties associated with that job function. - Performs other duties as applicable to the position or as assigned. - **NERC Compliance:** Performs NERC Compliance Program roles if/as designated in Seminole's Standard Ownership Matrix (SOM) including ongoing evidence retention in "audit-ready" form. You should also be familiar with Seminole's Enterprise Internal Compliance Program (ENT-GCD-RGC-EP-054) to further your understanding of Seminole's compliance program and your duties and responsibilities in the SOM. **Physical Requirements** Must be able to follow established protective measures including wearing required personal protective equipment (PPE). Must possess a valid driver’s license and acceptable Motor Vehicle Report. **Working Conditions** Must be capable of working extra hours and/or weekends when necessary to complete a project on time…