Systems Administrator

## Overview ***Liberty Military Housing – Own your passion for service!*** **About Liberty Military Housing** Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality‑ homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you’re ready to grow your career and become an employee owner, explore our current opportunities today. **What We Provide You:** Liberty Military Housing is committed to supporting our team members in every aspect of life—from career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefits and incentive package that includes: - **Platinum-Level Medical, Dental & Vision Coverage** with affordable premiums - **Employee Stock Ownership Plan (ESOP)** become an employee owner with retirement savings - **Quarterly & Monthly Bonus Incentives.** - **401(k) Retirement Plan with Company Match** - **Education Reimbursement** up to **$5,250 per year** - **Generous Paid Time Off**, including vacation, sick time, and **11 paid holidays** - **Wellness Benefits**, including free gym access and additional wellness programs - **Career Growth Opportunities.** Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding ‑long-term‑ career with a company that truly invests in your future. - **Life and AD&D Insurance** ## Responsibilities **A Day in the Life of a Systems Administrator** **As Systems Administrator for Liberty Military Housing,** you will be responsible for the overall IT operations of a portfolio of multi-family residential communities. You will be Supporting the computers, printers, copiers, scanners, software applications. You will contribute to team effort by accomplishing related results as needed. You will need to stay current with, and regularly communicates and mitigates material risks within area of responsibility. **Your Responsibilities include, but not limited to:** - On-site and remote support of a Windows based computer network. - Responding to general IT inquires, answering questions, creating tickets and troubleshooting issues. - Monitoring and maintaining web help desk ticket queue. - Using remote access tools and phone support to walk customers through problem solving process. - Daily operation support of firewalls, user management, and IT equipment. - Documenting changes to the overall network. - Identifying and recommending new technology solutions. - Maintain a thorough understanding of the office setup and the equipment contained therein. - Assists with system upgrades, implementation, and maintenance when required. - Continuously stays up to date with systems changes and updates. - Communicating with the technology team and other departments as collaboration requires. - Guiding and supporting the implementation of new software and hardware. - Performs other responsibilities as required. ## Qualifications **What You Need For Success** **:** - 5+ years of IT industry experience. - 5+ years of working in a multi-site, widely distributed, office environment. - Have a strong technical background, including working knowledge of network management protocols, networking architecture, authentication practices, access control systems, security cameras other physical security systems. - Must demonstrate technical knowledge of data systems security procedures and familiarity with systems hardware and software. - Excellent customer service & communication skills. Exceptional understanding of each issue along with the ability to communicate between technical and non-technical people is a must. - Multifaceted IT background with proven ability to hyper-task with daily…