Systems Administrator - Alachua Onsite

Company Overview: Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers. Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care. We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you. Mission: Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like. Location: Alachua, FL Position Type: Full-Time Schedule: Monday - Friday (day shift) Compensation Range: $65,000 - $75,000 Position Overview: The Site Systems Administrator is the dedicated, on-site IT resource for Strive Pharmacy's 503B outsourcing facility in Alachua, Florida. This hands-on role keeps the day-to-day IT environment running for the site (endpoints, identity, servers, network, cloud/SaaS and end-user support) so that the office and the manufacturing floor stay connected, secure and productive. This is a broad role well suited to a Windows-centric generalist who likes being the person everyone on site comes to. It is a strong fit for someone coming out of an MSP or a multi-site help desk who is ready to own a single facility end to end and grow their career. The administrator works alongside the GMP Systems Administrator, providing the underlying infrastructure and end-user services that the regulated environment depends on, while respecting the segmentation and change-control boundaries around validated systems. Key Responsibilities: End-User Support, Training & Onboarding Serve as the primary on-site IT support resource for all manufacturing, quality, engineering and administrative staff. Triage, track and resolve support tickets; escalate to the central IT team, vendors or specialists as needed. Provision and manage workstations, laptops, tablets, printers, label printers, scanners and mobile devices. Deliver IT onboarding and end-user training for new employees; handle account setup and offboarding. Endpoints, Identity & Asset Management Manage day-to-day identity and access administration using Active Directory and Okta; follow RBAC and least-privilege practices. Support Windows 10/11 and macOS endpoints through an MDM/RMM platform such as Microsoft Intune, NinjaOne or Addigy. Apply endpoint security and patch management policies; verify backups complete successfully and report exceptions. Maintain an accurate IT asset inventory covering hardware, software licenses and SaaS subscriptions; track renewal cycles and support license compliance. Site Infrastructure & Network Support Support the on-site network, including switches, wireless access points, VLANs, DNS, DHCP and VPN/ZTNA client access. Perform structured cabling requests, port turn-ups, access point placement and basic troubleshooting across office and manufacturing areas. Support on-site server and virtualization infrastructure; keep firmware, patches and configurations current under guidance from the central infrastructure team. Help maintain OT/IT network segmentation by keeping process control systems isolated from corporate IT, coordinating with the GMP Systems Administrator on any change that touches validated networks. Cloud & SaaS Support Perform day-to-day administration of Google Workspace, Okta and other site-facing Sa…