System Engineer

**Who we are** With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. **What we need**Symbotic is seeking a System Engineer to support the day-to-day reliability, availability, and performance of our automated warehouse systems in a live production environment. This role is hands-on and operational in nature, aligned closely with a Maintenance Engineer or Lead Automation Technician profile. The System Engineer focuses on troubleshooting, maintaining, and stabilizing complex electro-mechanical and automated systems to ensure safe, consistent system uptime. This role is not commissioning-focused, not controls-programming-heavy, and not customer-facing, but instead centered on system health, equipment reliability, and technical execution on site**What we do**The System Engineer is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.**What you’ll do** - Monitor and maintain the health of automated systems including conveyors, lifts, robotic vehicles, motors, sensors, and PLC-controlled equipment. - Perform advanced electrical, mechanical, and automation troubleshooting to resolve production-impacting issues. - Diagnose failures across PLCs (Allen-Bradley), VFDs, AC/DC motors, servo motors, sensors, and control hardware. - Support and execute preventive and corrective maintenance activities on automated equipment. - Utilize system data, alarms, logs, and dashboards to identify fault conditions and recurring issues. - Document maintenance activities, repairs, and findings using CMMS systems (e.g., Maximo) and internal tools. - Act as a senior technical escalation point during system disruptions or downtime events. - Partner with on-site maintenance, operations, and technical teams to restore and stabilize system performance. - Provide technical guidance and on-the-job support to maintenance technicians and operators. - Step in to support critical on-site technical functions as needed to maintain operational continuity. - Ensure compliance with OSHA, LOTO, electrical safety, and Symbotic safety standards. **What you’ll need** - Bachelor’s degree in Electrical Engineering, Computer Science, Software Engineering, Automation Engineering, or a related field, or equivalent hands-on experience. - Minimum of 1 year of hands-on experience with PLCs, preferably Allen-Bradley, focused on diagnostics and troubleshooting (not heavy programming). - Minimum of 1 year of experience with VFDs, including diagnosing speed, torque, and drive-related issues. - Minimum of 1 year of experience working with AC and DC motors. - Hands-on experience with automated systems such as conveyor systems, conveyor belts, vertical lifts, and motor-driven equipment. - Experience supporting autonomous or semi-autonomous systems, including conveyors, lifts, AS/RS, robotics, servo motors, or 480V systems. - Working knowledge of SQL, Python, and Linux for diagnostics, log review, and system interaction. - Strong hands-on experience assembling, operating, maintaining, and troubleshooting robotics and electro-mechanical systems. - Prior experience in maintenance engineering, automation maintenance, or lead maintenance technician roles preferred. **Our Environment** - Work is performed in an active industrial environment with high levels of automation. - Ability to work at heights of up to 45 feet and within confined spaces. - Ability to lift and/or move up to 50 pounds. - Exposure to varying temperatures and production conditions. - Must comply with all PPE, L…