System Administrator

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a System Administrator based in United States.** This role is ideal for a technically skilled IT professional who enjoys solving complex problems and keeping systems reliable, secure, and efficient. You will support a global workforce by managing devices, software, networks, and security solutions across multiple environments. The position combines hands-on technical support, infrastructure management, troubleshooting, and process improvement. You will play an important role in maintaining smooth daily operations while helping strengthen IT standards and security practices. Working with a collaborative international team, you will have the opportunity to contribute ideas and improve internal technology processes. This remote position offers flexibility, ownership, and opportunities to grow your technical expertise in a fast-moving environment. ### Accountabilities: The System Administrator will be responsible for maintaining reliable IT operations, supporting employees, and ensuring that technology systems remain secure, efficient, and well-documented. - Provide technical support to employees across Windows, macOS, and Linux environments. - Install, configure, maintain, and troubleshoot workstations, software, peripherals, and IT equipment. - Manage and prioritize technical requests through ticketing systems such as Jira. - Diagnose and resolve hardware, software, connectivity, and network-related issues. - Support device lifecycle management, including inventory tracking, setup, deployment, maintenance, and replacement. - Configure and maintain security solutions including VPN, antivirus, MDM, backup systems, firewalls, and monitoring tools. - Ensure compliance with internal IT policies, security requirements, and operational standards. - Maintain and update technical documentation, procedures, and knowledge resources. - Support network administration activities involving TCP/IP, DNS, DHCP, VPN, VLANs, and related technologies. - Contribute to IT improvements through automation, scripting, and process optimization initiatives. - Assist with user access management, system configurations, and infrastructure-related tasks. ## Requirements: The ideal candidate has hands-on system administration experience, strong troubleshooting abilities, and a proactive approach to supporting users and improving IT operations. - 2–4 years of experience as a System Administrator or in a similar technical support role. - Practical experience managing Windows, macOS, and Linux operating systems. - Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and VLAN concepts. - Experience with security tools such as antivirus solutions, firewalls, backup systems, MDM platforms, and logging tools. - Strong problem-solving skills with the ability to troubleshoot hardware and software issues effectively. - Experience working with ticketing systems and maintaining technical documentation. - Basic scripting or automation knowledge using tools such as Bash or PowerShell is an advantage. - Experience with Active Directory, Group Policies, and virtualization platforms such as VMware or Hyper-V is preferred. - Strong communication skills and ability to support users in a clear and professional manner. - Ability to work independently, prioritize tasks, and manage responsibilities in a remote environment. ## Benefits: - Fully remote work environment with flexible working arrangements. - Competitive compensation aligned with experience and technical expertise. - Flexible schedule focused on performance and results. - Unlimited paid vacation and sick leave policies. - Opportunities for continuous learning and career development. - Access to education support initiatives to explore new skills. - Private medical insurance support and reimbursement options. - Flexible benefits program allowing employees to choose e…