Switchboard Operator positions focus on delivering results in their domain. This page aggregates open Switchboard Operator roles and what employers typically expect.
**The Switchboard Operator is the first point of contact for telephone support for our customers. Employees in this position excel in customer service and will contribute to the foundation of the Cornerstone Bank family. This is a full-time position with the full Cornerstone Bank employee benefit package.** **Job Duties:** Will be responsible to operate the switchboard console to relay incoming, outgoing and internal phone calls. Will assist the Customer service department with various clerical related responsibilities. **Qualifications:** Equivalent to a high school education. Working knowledge of personal computers and the suite of Microsoft Office products. Must be accurate and detail oriented. Ability to interact effectively with customers, management and co-workers. Ability to work in a team atmosphere and independently. Will provide unmatched customer service and exhibit the core values of Cornerstone Bank. Must have a pleasant voice and project a courteous, professional, and patient image over the phone. **WE OFFER:** - Vacation and Paid Time off Days - Paid Holidays - Retirement plan contribution - Life Insurance and Long-Term Disability Insurance - Health, Dental & Vision Insurance - Career growth potential - Bonus programs - Family atmosphere *Cornerstone Bank is an Equal Opportunity Employer/Veterans/Disabled.*
Salary estimate
$68,000 – $92,000/yr
Provided by the employer.
Skills for this role
Excel
Resume tips for Switchboard Operator applicants
Lead with measurable achievements relevant to Switchboard Operator (numbers, scope, impact).
Mirror the exact keywords from the Switchboard Operator posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Excel).
Keep it to one page for early-career, two pages for senior Switchboard Operator candidates.
Interview preparation
Prepare concrete STAR-format stories that show Switchboard Operator outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Switchboard Operator problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About Cornerstone Bank
Cornerstone Bank is actively hiring on Jobedly. Explore their open roles and what it's like to work there.