SVP, Operations at Creative Ad Agency

Please note that while the position is listed under multiple titles, there is only one opening available. We welcome applicants at different experience levels and will evaluate candidates holistically to determine the best fit for our organization. We encourage you to apply to the title that best aligns with your background and expertise. --- Want to work on the cutting edge of social media? Want to join a company whose brand is so strong that we get unsolicited clients reaching out every week? Want to work at an agency whose mission is to Spread Joy? Movers+Shakers is a new kind of creative agency, built for the era of social & agility. We act as a creative AOR, influencer agency, and production house -- streamlined to drive cultural relevance with Gen Z and Millennials. Brands like e.l.f., Netflix, Tinder, and Amazon rely on Movers+Shakers to win on social and beyond. We’ve gotten our clients over 250 billion views -- from explosive brand campaigns to viral daily content. Fast Company named Movers+Shakers one of the "Most Innovative Companies" in the world, and Ad Age named us a "Small Agency of the Year" (three years in a row). Adweek called us "the best agency in the world at creating campaigns on TikTok." We're really proud of our work, and we're even more proud of our culture. In their first week, new employees inevitably comment on how positive and supportive our workplace is. A month in, they're noting how little ego there is, and how departments collaborate surprisingly deeply. Intrigued? Read on… THE ROLE We’re looking for your leadership in rapid growth Demand for Movers+Shakers industry-leading expertise has never been higher. We are sprinting through rapid growth and transformation, meeting clients’ hunger for bigger, deeper strategic partnerships. We’re on track to double and then triple our size in the next few years. We’re looking for a seasoned operator to translate the founders’ vision into reality -- making the plans & priorities, bringing them to life, and guiding the team with clarity and wisdom. This is a hands-on role, where every day you’ll be working at high altitude AND low in the trenches. We’re a small team (sub 100 people), and all of our executives also function as individual contributors. The ideal candidate has experience leading hyper growth (50%+ per year), smartly managing investment and margin. You have a track record of working with founders, and you love to do things the industry doesn’t believe are possible. You enjoy taming the chaos, and then pushing our company up to the next level. Let’s go! 🚀 ESSENTIAL FUNCTIONS & RESPONSIBILITIES Your job is to partner closely with the founders and executive team: operationalize the disruptive vision, and, crucially, push back and steer us to success. Manage rapid growth by scaling team capacity on pace with client growth, building and reinventing processes, and managing margin along the way. This role reports to the CEO / Co-Founder, and all functions report into this role. In this way, a big part of your job is harmonizing the functions and keeping everyone oriented toward the goals and priorities. We operate on EOS , and this role is our Integrator . AGENCY LEADERSHIP Work with the founders and executive team to plan, prioritize, and implement transformation and growth. Help create a healthy tension among the top leadership between big dreams & disruption, with operational best practice & practicality. Partner with the head of Business Partnerships to ensure client delight and growth, and develop a healthy tension between client needs and operational success. Partner with CCO and ECD to boost the quality of the creative output by improving team models and delivery processes. Work with the CEO and finance lead on P&L planning. Balance staff costs and growth investments with margin. Guide the agency in tracking to our financial targets, and adjusting course as needed. Design and stand up teams to service large AOR wins. Nurture a culture of excel…