Surgical Services Support Technician II - Neuro Expansion

## At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. ## We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and **The Power of Every One.** ### Job Title Surgical Services Support Technician II - Neuro Expansion ### Location Cleveland ### Facility Cleveland Clinic Main Campus ### Department ### Job Code G11000 ### Shift Day/Evening/Night/Weekend ### Schedule 2:00pm-10:30pm/10:30pm-6:00am ### Job Summary ### Job Details Be part of something groundbreaking at Cleveland Clinic Main Campus’ new, state-of-the-art Neurological Institute, opening January 2027. As a Surgical Services Support Technician, you will play an essential role in the patient care journey, from arrival through discharge, by safely transporting patients, cleaning and turning over operating rooms between cases, delivering specimens to the appropriate labs, and helping maintain a safe, sanitary and efficient surgical environment throughout the pavilion. This is a unique opportunity to join a world-class organization at the opening of an innovative new facility and grow your career in a collaborative, mission-driven setting dedicated to exceptional neurological care. The Surgical Services Support Technician oversees and safely transports patients to designated areas per nursing request. This position requires the caregiver to be able to multi-task and prioritize patient related and cleaning tasks. The Surgical Services Support Technician maintains and controls support services equipment and supplies. Additionally, this caregiver oversees and maintains the operating room environment in an aesthetically safe and sanitary condition. The following shifts are available: 6 a.m - 2:30 p.m. 10 a.m. - 6:30 p.m. 2 p.m. – 10:30 p.m. 10:30 p.m. -- 6:30 a.m. 11 p.m. -- 7:30 a.m. If weekend availability is required for this role, it will be built into your regular schedule. In that case, your workweek would be scheduled either Sunday through Thursday or Tuesday through Saturday. Working holiday shifts is voluntary. Responsibilities: - Oversee, escort and direct customers to the appropriate source for assistance. - Provide a safe environment for patients and their families through producing quality outcomes. - Assist Supervisor with daily staffing. - Monitor and document quality outcomes. - Oversee and complete patient tracking through electronic software tools. - Coordinate and maintain Uniform Room activities such as locker assignments and scrubs for all operating room personnel. - Properly handle and dispose of hazardous waste. - Comply with special cleaning requests for radioactive waste and infection control surgical cases. Minimum qualifications: - High school diploma or GED - Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross within new hire period - One year of customer service experience and experience working in a team environment - One year of Surgical Services Support Tech I experience or two years of experience as a Lead following through with projects and managing staffing **Physical Requirements:** - Requires a full range of body motion including ability to lift and/or bear the weight of 100 pounds with assistance, or more while pulling, lifting, pushing and transferring patients to and from various apparatus; regularly pushes moderate to heavy weight of 100 pounds or more. - Exposure to body fluids. - Must be available for flexible scheduling according to the needs of the surgical area. - Floating may be expected per assignment policies within the surgical support department. **Personal Protective Equipment:** - Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its…