Surgery Scheduling Coordinator

Rebound is hiring a full-time Surgery Scheduling Coordinator to support our Orthopedic team in Vancouver, WA. The Surgery Scheduling Coordinator is responsible for coordinating and scheduling surgical procedures, as well as related pre-operative and post-operative appointments. This role works closely with physicians, patients, clinical teams, surgical facilities, and vendor representatives to ensure accurate scheduling, clear communication, and efficient workflow across multiple service lines. ### Key Responsibilities - Support an environment that reinforces Rebound’s mission and Core Values of **Superior Service, Teamwork, Integrity, Innovation, Quality,** and **Recognition** - Coordinate and schedule surgical procedures in clinic and by phone across multiple surgical facilities - Manage provider surgery schedules, ensuring block time is optimized and filled appropriately - Communicate surgery dates, times, and pre-operative instructions to patients - Educate patients on pre-operative testing requirements, including labs, imaging, EKGs, and medical clearance - Review surgical case orders to ensure accuracy and completeness within the EMR - Obtain lab reports, dictations, imaging, and other supporting documentation as needed - Manage surgery reschedules and cancellations, ensuring reassignment of patients to maximize surgical block utilization - Coordinate add-on surgical cases as required - Manage workflow using In Basket messaging and email, ensuring timely responses throughout the workday - Provide patient education materials and assist with applications and patient instructions - Document consistently and accurately according to established protocols - Answer surgery scheduling phone calls and coordinate with outside facilities and vendors - Problem-solve scheduling conflicts with strong attention to detail and task prioritization - Maintain compliance with OSHA, HIPAA, and organizational policies - Attend required meetings, trainings, and in-services; participate on committees as requested - Maintain strict confidentiality at all times - Perform related duties as assigned ### Qualifications - High School Diploma or GED required; Medical Terminology coursework preferred - **2–3 years of experience**as a Surgery Coordinator or in a medical clinic environment preferred - Equivalent education and experience may be considered - Epic EMR experience preferred - Strong understanding of the healthcare and medical office environment - Excellent written, verbal, and interpersonal communication skills - Ability to prioritize, organize, and manage multiple tasks in a fast-paced, changing environment - Demonstrated attention to detail and accuracy - Ability to remain calm and effective in urgent or high-pressure situations - Strong relationship-building skills with patients, providers, and clinical staff ### Physical Requirements - Prolonged periods of sitting and computer use - Occasional bending, stooping, reaching, and stretching for files and supplies - Ability to lift up to 30 pounds occasionally - Manual dexterity required for keyboarding and operating standard office equipment - Ability to manage frequent interruptions and multiple demands - Occasional exposure to communicable diseases, medical preparations, and conditions common to a clinical environment **We are proud to Offer:** - Medical/Vision/Rx - Dental - 401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan - Company paid Life Insurance/AD&D - Voluntary Life insurance/AD&D - Company paid short and long-term disability - Flexible Spending and Health Saving Accounts - Employee Assistance Program - Free Parking - Paid Time Off accrued at up to 24 days in your first year based on FTE This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and support…