Surgery Scheduler

**Job Title:** Surgery Scheduler **Company:** Stiles Eyecare Excellence **Location:** Overland Park, KS 66213 **\*\*RECENT SURGERY SCHEDULING EXPERIENCE IS STRONGLY PREFERRED\*\*** **Perks:** - Full Benefits Package - Medical, Vision, Dental and Life Insurance - 401k + Employer Matching - Paid Time Off (PTO) and Paid Holidays - Paid Maternity Leave - Employee Discounts - Competitive Base Pay **Hours:** - Full Time - Our offices are open Monday-Friday 8:00am-5:00pm. - You may need to work a little earlier and/or later as needed. **Requirements:** - High School Diploma or GED Equivalent - Favorable result on Background Check - Experience working in the medical field is required - Bilingual in English and Spanish is preferred, but not required - Basic computer skills - Strong customer service skills - Excitement to learn and grow * * * **SUMMARY** The **Surgery Scheduler** schedules office-based and hospital procedures consistent with the patient’s diagnosis and procedure request. **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Schedules office- and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code. - Schedules diagnostic and imaging tests to be completed at PMG. - Schedules office- and hospital-based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency. - Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures, including scheduling with contracted anesthesia groups. - Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves. - Enters notes/special instructions needed for scheduling in the Electronic Medical Record (EMR). - Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider. - Completes accurate documentation of informed consent with patients for procedures and surgeries as needed. - Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients. - Confirms patients' insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed. - Ensures patients have proper medical clearance and pre-surgical testing as needed. - Completes pre-procedure phone calls and confirms appointment times with patients via telephone. - Ensures completion of assessment for advance directive, including DNR when applicable. - Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled. - Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors. - Assists other members of the department as needed. - Other duties as assigned. **QUALIFICATIONS:** - This position requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders. - Excellent customer service skills with patients, employees, and the public is required. - Must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. - Individual must be organized, and be able to manage demanding workload with accuracy. **EDUCATION AND/OR EXPERIENCE** - High School Diploma or GED equivalent required - Experience in surgery scheduling is strongly preferred **LICENSES AND CREDENTIALS** - Minimum Required: None **SYSTEMS AND TECHNOLOGY** - Proficient in Microsoft Excel, Word, PowerPoint, Outlook **PHYSICAL REQUIREMENTS** - This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walk…