Support Center Representative I positions focus on delivering results in their domain. This page aggregates open Support Center Representative I roles and what employers typically expect.
Join EANM as a **Support Center Rep**, you’ll be the welcoming voice of Eye Associates, helping patients schedule appointments, verify insurance, and connect them to the care they need – all while delivering excellent customer service. If you're detail-oriented, adaptable, and enjoy working in a fast-paced environment, this role is for you! *\*\*No out of state applicants please.* **Why Choose Us?** - Paid on-the-job training & **career advancement** opportunities - Extensive personalized training provided regardless of prior experience - Internal Career Ladder - Largest Ophthalmology & Optometry practice in the Southwest - **Telecommuting** Opportunities after successful onsite training!!! **What You'll Do:** - Handle high call volume efficiently, with a friendly, professional attitude - Schedule appointments based on physician preferences/templates and patient needs - Verify insurance and demographic information - Route non-scheduling calls to appropriate departments - Complete internet appointment requests, portal inbox and Phreesia cancellations/reschedules in a timely manner **What We’re Looking For:** - Ability to thrive in a fast-paced, high-volume environment, multi-tasking skills a must - Strong telephone etiquette, organizational skills, and keyboard proficiency - Friendly, team-oriented attitude and customer-first mindset - Experience in healthcare or call centers is helpful but not required - Bilingual in English/Spanish a strong plus **Benefits We Offer:** - PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!) - Medical, Dental & Generous Vision Benefits - 401(k) - Education Assistance - Company-paid Life, AD&D, Disability Insurance & more! *\*\* Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon* *hire.* Ready to start a rewarding career? Apply today! Learn more at http://www.eyenm.com. Req.# 2821, 2821-1, 2821-2, 2821-3
Salary estimate
$94,000 – $126,000/yr
Provided by the employer.
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About Eye Associates of New Mexico
Eye Associates of New Mexico is actively hiring on Jobedly. Explore their open roles and what it's like to work there.