Supervisor Operations

**Overview:** At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. **What We're Looking For:** The Supervisor Operations manages people, process and non-conformance to ensure that all Operations and quality control targets are achieved. Supervise, direct and coordinate activities for the assigned areas. Supervises up to 35 direct, indirect, and temporary associates within responsible area. This is a 1st shift position. M-F 7am-3:30pm • Supervises day-to-day activities within operations in a quality manner during all scheduled work hours. • Supervises quality technicians to ensure equipment is being processed correctly and in a timely manner. • Coordinate and ensures accuracy of inbound equipment put in-check • Assists in the defining and specifics for the implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of equipment. • Fills in on a temporary basis for the Department Manager overseeing the operation and other supervisors. • Ensures quality goals are met and productivity goals set for the department. • Generates necessary documentation required to perform daily operations • Compiles data and analyzes past and current needs for process improvements. • Ensures daily output is met in an efficient and cost-conscious manner. • Recruits and maintains labor force by selecting, developing, certifying, and training competent work teams. • Evaluates performance of subordinates and conducts performance appraisals for direct reports. • Trains equipment handling associates on equipment operation, and department procedures. • Partners with Human Resources to recommend personnel actions such as promotions, transfers, discharges and discipline. • Performs Direct report reviews. • Administers and reports results of the “in-check/OOS/needs repair/disposal” program including the coordination of regular scheduled quality checks. • Identifies continuous improvement projects and drives them through completion. • Promotes good housekeeping and safety practices. • Performs other duties as assigned. **Minimum Requirement**: • 6-9 years relevant experience including minimum 1 year as team lead /supervisor • Must possess strong problem solving, decision-making and analytical skills • Intermediate level skills in MS Office and Microsoft systems • Working knowledge of ISO standards and guidelines **Preferred Requirement:** • Associate’s degree in a related field or equivalent supervisory experience in a related industry. • Effective written and verbal communication skills • Knowledge of quality and statistical analysis tools and methodologies. **Equal Opportunity Employer:** Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. Know Your Rights: [https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf](https://www.eeoc.gov/sites/default/files/…