Supervisor, Operations

**Highlights of the Role** **** As a Water Operations Supervisor, you’ll play a critical role in ensuring the safe and efficient operation of EPCOR’s Surface Water Treatment and/or Plants-Booster Pump facilities. Reporting to the Operations Manager, you’ll provide leadership, technical guidance, and support for daily operations. This includes troubleshooting plant issues, assisting with O&M procedures, and supporting start-up activities for new facilities or processes. You’ll also champion staff development through technical training, safety programs, and preventive/corrective maintenance initiatives. **** **What You’ll Be Responsible For** - Provide guidance to Foremen, Lead Operators, and Plant Operators on general plant operations and process optimization - Issue job assignments through clear written and verbal instructions as needed - Communicate effectively with employees, management, contractors, and regulators to build strong, respectful relationships and ensure timely, accurate reporting - Assist Foremen with process control, review time input, effluent quality, and production reports - Support development and administration of Capital and O&M budgets for assigned facilities - Perform additional responsibilities as designated by the Operations Manager - Allow for rotational assignments between Ground Water and Surface Water **** **What’s Required to Be Successful** - High school diploma or GED required - 5+ years of hands-on experience in water utility operations - 3+ years in a supervisory role - ADEQ Grade 4 certification in Water Treatment and Distribution - Strong knowledge of water operations, treatment methods, and booster station pumping facilities - Understanding safety practices for electrical and mechanical equipment in water facilities - Ability to develop O&M budgets, SOP, manpower plans, work schedules, and capital projects from concept to completion - Skilled in writing clear reports, memos, and correspondence on operational and personnel matters - Effective communicator with the ability to supervise a diverse workforce and collaborate with regulators, consultants, and stakeholders - Competence in Microsoft Office (Word, Excel, PowerPoint); experience with Oracle, HACH WIMS RIO, IProcurement and IVARA - Ability to act independently, exercise sound judgment, and assume Operations Manager responsibilities when needed - Strong project management, analytical, and problem-solving skills - Willingness to respond to callouts during evenings, weekends, holidays, and emergencies - Ability to work in environments with dust, chemicals, sewage, and extreme heat **** **Why EPCOR?** We offer more than just a job - we offer a career with purpose. EPCOR is a place where your work matters, your growth is supported, and your safety is prioritized. Here’s what you can expect when you join our team: **Competitive Compensation:** Enjoy a market-aligned salary and performance-based incentive programs. - **Comprehensive Benefits:** Access medical, dental, vision, life, and disability insurance - plus a retirement plan with substantial company contributions. - **Generous Time-Off & Work-Life Balance:** Take advantage of paid vacation, sick time, holidays, personal days, and programs that support your well-being. - **Professional Development:** Benefit from tuition reimbursement, certification support, and ongoing training opportunities to grow your career. - **Safety-First Culture:** We prioritize your safety through robust training, proactive programs, and recognition of safety milestones. - **Inclusive & Innovative Environment:** Be part of a team that values diverse perspectives, celebrates innovation, and fosters a sense of belonging. - **Award-Winning Workplace:** EPCOR has been recognized as a Best Places to Work employer – it’s our people who make that possible. **About EPCOR USA** At EPCOR USA, we don’t just deliver water and wastewater services - we invest in communities, protect the environment, and build infrastructu…