Supervisor-Language Services

**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and [comprehensive benefit plans](https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Responsibilities Supervises work unit employees and manages day-to-day operations. Provides leadership and direction to the work group and performs problem solving of immediate operational issues. Oversees the scheduling and assignment of interpreters, timekeeping and performance appraisals and assists with implementing department and institutional policies/procedures and strategic initiatives as directed by the manager. Provides project management oversight for department improvement projects. Coordinates and monitor training and education activities within department. Represents the Mayo Language Department with internal and external groups. Also responsible for the coordination of translation activities at Mayo Clinic. Triages translation requests and provides consultative services to Mayo Clinic Rochester, Arizona, Florida and Mayo Health System regarding translation criteria, costs and options. Supports internal translation resources, quality of service and tracking of requests. Qualifications Bachelor's degree in management, business, education, human resources, communication or international studies/relations is required. Bachelor’s degree required –OR- four years of supervisory experience in lieu of degree. Two years of related experience required. Must have both a desire and ability to work well with people of diverse cultures, customs, educational levels, world-views, and possess respect for those differences. The candidate must demonstrate aptitude in effective communication, leadership, problem solving, organizational skills, time management and delegation skills. Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. [Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.](https://jobs.mayoclinic.org/alllocations) Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the ["EOE is the Law"](https://www.eeoc.gov/poster). Mayo Clinic participates in [E-Verify](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.