Supervisor, IT

SPP is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: - Competitive and transparent pay with bonus opportunities - Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance - Relocation bonus (if applicable) - Hybrid working environment for positions that are eligible - Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP **\*\*PLEASE NOTE:**\*\* \*\*SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.\*\* **COMPENSATION INFORMATION** The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Supervisor, IT Salary range: $112,240 – $145,810 **Overview** The Supervisor, IT provides direct leadership and supervision of a team of IT personnel within the Information Technology organization at Southwest Power Pool. The Supervisor, IT is responsible for managing the implementation and support of systems, applications, databases, and infrastructure, as applicable, used by the Southwest Power Pool staff and its member companies. Key responsibilities include planning and prioritizing the work followed by evaluating and managing the performance of direct reports to ensure specific project and/or support objectives are met on schedule. The Supervisor, IT is expected to work with minimal supervision, exercising good judgment in assigning tasks and priorities, resolving issues, and managing staff. They are expected to work closely with direct reports and other appropriate teams related to technical issues & projects and help drive solutions. Additionally, the position may be called on to support SPP technical committees and working groups, and may represent SPP and its member companies at NERC committees and working groups. The Supervisor, IT discusses development plans with their direct reports and manages individual performance through real-time coaching and periodic performance reviews. **Core Responsibilities** - Provide leadership, management, and direction to direct reports, with minimal supervision. Foster team-building, motivate staff to perform effectively and efficiently, and provide frequent coaching. Ensure that direct reports understand their roles, responsibilities, job expectations, work assignments, and priorities - Coordinate staff resource requirements and assignments with Project Management staff as well as with the other SPP departments, with emphasis placed upon providing resource management for prioritized projects and initiatives. Ensure that all direct reports consistently have appropriate and meaningful assignments - Oversee the day-to-day operation and maintenance of systems, tools and infrastructure to ensure they are configured, optimized, and integrated to meet business requirements - Coordinate appropriately and eff…