Supervisor Human Resources Operations

Make a difference. As a Supervisor HR Operations, you will supervise the day-to-day activities supporting Human Resources Operations, including health and welfare benefits and general administration. You will ensure accurate processes and audit compliance, issue resolution, and employee satisfaction; create and maintain a continuous improvement environment. **In this role you will:** - Supervise and evaluate the effectiveness of the Human Resources operations team. - Distribute workload and resolve escalated issues. - Ensure compliance requirements and service level expectations are met by the team. - Provide a high level of team support, coach, and mentor team members. - Develop employees by effectively measuring performance and engaging team members in developmental activities. - Drive onboarding, training, and knowledge transfer of team members. - Ensure team provides high customer service levels. - Evaluate HR processes; ensure documentation and training materials are accurate and up to date. - Identify and implement changes and corrections to system(s); maintain accurate vendor data. - Lead and participate in continuous improvement activities and projects for all processes owned by the team. **What you bring to the table:** - 5 years’ experience: operations and/or administration experience, including employee and/or vendor support - Four-year degree: Business, Human Resources, Management, or related area - Supervisory/management experience strongly preferred - Professional in Human Resources (PHR) or Senior Professional Human Resources (SPHR) certification preferred - Knowledge of continuous improvement principles - Knowledge of human resources concepts - Knowledge of performance management and measurement techniques - Knowledge of customer service principles and practices - Supervisory and leadership skills - Customer service and problem resolution skills - Oral and written communication skills - Data analysis skills - Proficiency in Microsoft Office applications - Ability to train and motivate staff and achieve results through others - Ability to interact effectively with all levels of employees - Ability to handle a large volume and variety of work - Ability to work in an environment with tight, constant, and changing deadlines - Ability to remain flexible and adjust priorities as needed - Ability to handle confidential and sensitive information **Work Shift and Hours:** Monday - Friday, standard business hours, in office **Compensation Details:** The expected base salary for this position is starting at $65,000-$70,000 annually depending on experience. This position is also bonus eligible - based on specific and relevant business metrics. **The** **Value of Graybar:** At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: - Multiple plan options for **Medical, Dental, Vision,** and **Prescription Drug** benefits. - **Life Insurance** coverage for you and options for your family. - Save on expenses with **Flexible Spending Accounts**. - Enjoy our **Disability Benefits** at no cost to you. - Share in our success with P**rofit Sharing Plans**. - **401(k) Savings Plan** with company match to help secure your future. - **Paid Vacation** & **Sick Days** to spend time away from work or in case of an illness. - Rest and recharge during our **Paid Holidays** throughout the year. - Take advantage of our **Paid Wellness Day** to focus on preventive care and prioritize your health. - Volunteer with **Community Time Off** to give back to the community. - **Predictable Work Schedules** to plan your life: no weekends or nights for most roles. - Celebrate your and others' achievements with our **Employee Recognition Program**. - Reach your career goals with our **Educational Reimbursement** and **Career Development Programs**. - And **More Perks** that support your well-being and career growth. Benefit…