Supervisor Documentation Systems

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. ## **JOB DESCRIPTION:** **Supervisor Documentation Systems** **Working at Abbott** At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: - Career development with an international company where you can grow the career you dream of. - Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. - An excellent retirement savings plan with a high employer contribution - Tuition reimbursement, the [Freedom 2 Save](https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and [FreeU](https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree. - A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. - A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. **The Opportunity** In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives. Documentation Services is responsible for managing the daily operations within the Quality Services department providing leadership to System and Records Management groups. This position is responsible for managing the day-to-day operation and supervision of the Records Management team. This group is responsible for records archival and storage. Additionally this position is responsible for managing the day-to-day operation and supervision of the Systems Management team. This group is responsible for procedures, training, access and administrative support to all Business units of the Medical Device Division for PLM (Windchill) and ERP (SAP) change control systems. **What You’ll Work On** - Experience and advanced technical skills in Configuration/Change Management. - Provide daily supervision, work direction and training to staff at multiple sites. - Monitors, directs and prioritizes workload including assessing the need for mandatory overtime, to assure customer requests and expectations are met. - Monitors, directs and prioritizes workload to assure department goals and objectives are met. - Contributes to establishing departmental goals and objectives. - Manages the department within established budget. - Provide support to other departments as required. - Provide department status updates to Management. - Identify and provide solutions to improvement opportunities. - Resolve conflicts. - Motivate team to achieve results. - Foster a culture of continuous improvement. - Write monthly report to communicate status of goals and objectives to Management. - Ensure departmental compliance to procedures. - Drives alignment across Documentation teams at all sites to ensure compliance to procedures, common interpretation and application of procedures and common understanding of tool application. - Hires and retains a diverse, highly qualified staff and provides ongoing performance feedback. - Sets goals which align to department plans and manages the execution of goals through coaching and mentoring. - Maintains a safe and professional work environment. - Support all Company initiatives as identified by management and i…