Supervisor, Central Intake

This position plays a critical leadership role in ensuring children and families receive a timely, coordinated, and compassionate response following allegations of abuse. **Duties and Responsibilities:** - As the first point of contact for many families and multidisciplinary partners, the Central Intake Supervisor oversees a fast-paced intake process that supports forensic interviews, medical evaluations, and other critical services. - This position supervises intake staff, manages complex scheduling, ensures the accuracy of case information, and collaborates with investigative and community partners to facilitate seamless service delivery. - Other duties as assigned. **Harris County is an Equal Opportunity Employer** https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net **Education:** - Bachelor's degree in counseling, psychology, criminal justice, behavioral health, public administration, human services, or a related field from an accredited university or college **Experience:** - Demonstrated ability to manage multiple priorities, solve complex scheduling and operational challenges, and make sound decisions in a fast-paced environment. - Strong organizational, interpersonal, and written communication skills with exceptional attention to detail. - Experience utilizing electronic health records, case management systems, or other database platforms with a high degree of accuracy. **Knowledge, Skills, and Abilities:** - A hospitable disposition, skill in public relations, and a patient, objective, non-judgmental attitude. - Strong organizational skill, computer skill, flexibility, and ability to work independently and on a team. - Ability to assess age-appropriate language, verbal and non-verbal communication and exceptional recall abilities. - Strong skill in prioritizing job tasks. - Ability to communicate effectively with professionals from various disciplines and agencies. **NOTE** **:** Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but **ONLY information stated on the application will be used for consideration. "See Resume"** **will not be accepted for qualifications.** **Education and Experience:** - Minimum of three (3) years of supervisory experience in child advocacy, victim services, behavioral health, healthcare, criminal justice, or a related human services setting. *(preferred)* - Experience coordinating services within a multidisciplinary environment. *(preferred)* **Hours:** - Monday – Friday | Hours will be discussed during interview. **Salary:** - Salary commensurate with experience. - Criminal and CPS background check required prior to hiring and E-Verify upon hire. **Work Environment and Physical Demands:** - This position is generally in a sedentary role but may at times require the ability to lift files up to 20 pounds. - This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. **Employment is contingent upon passing a background check and drug screen.** **Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.**