Supervisor - Accounts Receivable

## Description **Supervisor – Accounts Receivable (Partially Remote)** Catch the Next Wave of Excellence in Healthcare Finance! **What We’re Looking For:** · - - Proven leadership in supervising and operating within Accounts Receivable, Medical Billing, or related healthcare financial areas. - - **Working knowledge of medical billing processes**, including CPT/HCPCS coding basics, claim submission workflows, and insurance payer requirements is **required**. - - At least two years of experience in Healthcare Registration, Insurance Verification, or Medical Billing—preferably in a hospital setting. - - Strong initiative, integrity, and commitment to excellence in customer service and compliance. - - Experience with performance reviews, hiring, disciplinary actions, and terminations. - - Ability to manage departmental goals, budgets, and performance improvement initiatives. - - Knowledge of HIPAA and safety regulations relevant to healthcare finance roles. **Why You'll Love Working With Us:** At Baton Rouge General, our patients aren’t the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home. · A comprehensive benefits program for you and your family. · Professional development and support. · Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program. · We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state. · Check out our employee perks: https://www.brgeneral.org/about/careers/perks **What You Will Do:** Responsible for daily supervision and operation of the Accounts Receivable and Medical Billing functions to ensure alignment with departmental and system-wide financial performance goals. **Leadership & Operations** - - Supervise staff, including conducting performance reviews, hiring, disciplinary actions, and terminations. - - Participate in developing departmental goals, budgets, and operational strategies. - - Oversee daily AR and medical billing operations, ensuring policies, procedures, and productivity standards are met. - - Assist the manager in establishing staffing levels for 24-hour comprehensive coverage and determining efficient work distribution. - - Recommend alternative service models to improve workflow and reduce operating costs. - - Coordinate and monitor departmental activities, performance improvement programs, and compliance with legal and regulatory requirements. - - Resolve operational issues, complaints, and concerns related to business services, registration, and billing. **Medical Billing & Revenue Cycle Responsibilities** - - Oversee the accuracy and timeliness of insurance claim submission, follow-up, and payment posting. - - Ensure that billing practices support clean claims, timely filing, and reduced denial rates. - - Supervise staff performing charge entry, billing edits, claim scrubbing, and insurance follow-up. - - Monitor payer-specific requirements, reimbursement patterns, and denial trends. - - Collaborate with clinical, coding, and registration teams to resolve billing discrepancies and documentation issues. - - Oversee management of claim denials, appeals, reprocessing, and secondary billing. - - Ensure compliance with payer contracts, CMS billing guidelines, and regulatory standards. - - Track key performance indicators such as AR aging, denial rates, days in AR, and monthly cash collections. - - Identify root causes of billing errors and lead corrective action plans to prevent recurrence. - - Support revenue cycle optimization initiatives, system upgrades, and process improvement efforts. **Compliance & Excellence** - - Maintain accurate records and ensure compliance with JCAHO, HIPAA, safety, and billing regulations. - - Foster a culture of teamwork, accountability, and continuous improvement aligned with our Everyday Excellence principles. *…