Studio Manager

**Benefits:** - Bonus based on performance - Competitive salary - Employee discounts - Paid time off - Training & development **Orangetheory Fitness Ridgefield is looking of a Studio Manager to lead, inspire, and continue to grow our studio.** **About the Role** We’re looking for a driven, people focused Studio Manager to lead the daily operations and overall success of our boutique fitness studio. This role is ideal for a leader who is passionate about sales, team development, and creating an exceptional member experience. As Studio Manager, you’ll be responsible for driving membership growth, developing a high-performing team, executing operational excellence, and achieving key business goals. You’ll lead with energy, accountability, and a commitment to building a positive, results-oriented culture where both members and employees thrive. **What You’ll Do** **Lead Sales & Business Growth** - Drive monthly membership, revenue, and profitability goals. - Generate new business through referrals, community partnerships, networking, and local marketing initiatives. - Coach the sales team to improve lead generation, bookings, conversions, and member retention. - Monitor daily sales performance and implement strategies to maximize results. - Personally assist with key sales opportunities and member retention efforts. - Ensure every lead receives timely, professional, and consistent follow-up. **Inspire & Develop Your Team** - Recruit, hire, train, coach, and develop a high-performing team. - Foster a culture built on accountability, teamwork, professionalism, and continuous improvement. - Conduct regular one-on-one coaching sessions and performance reviews. - Set clear expectations while recognizing and celebrating success. - Lead by example and inspire your team to consistently exceed goals. **Deliver Operational Excellence** - Oversee all aspects of daily studio operations. - Create an outstanding member experience from the first visit through long term membership. - Maintain a clean, organized, and welcoming studio environment. - Manage scheduling, payroll, inventory, vendor relationships, and facility maintenance. - Resolve member concerns quickly, professionally, and with care. - Ensure compliance with company policies, procedures, and brand standards. **Drive Financial Performance** - Analyze business metrics and KPIs to identify opportunities for growth. - Manage labor expenses while maintaining exceptional service levels. - Develop action plans that improve profitability through revenue growth and expense management. - Maintain accountability for operational budgets and financial goals. **Build Community Connections** - Develop relationships with local businesses, organizations, and community leaders. - Coordinate events, partnerships, and outreach initiatives that increase brand awareness and generate new memberships. - Represent the studio at community events and promotional activities. - Support local marketing efforts that drive qualified leads and long-term growth. **Key Performance Indicators** Success in this role is measured by: - Net Membership Growth - Member Retention - Monthly Revenue - Lead Generation - Booking Rate - Show Rate - Sales Conversion Rate - Intro Conversion Rate - Payroll Efficiency - Labor Percentage - Net Operating Income - Team Retention - Member Satisfaction **Qualifications** **Required** - Two or more years of leadership or management experience. - Proven success leading a sales-focused team. - Strong leadership, coaching, and communication skills. - Experience managing KPIs and driving business results. - Excellent organizational and time management skills. - Ability to thrive in a fast-paced, goal-oriented environment. - Flexible availability, including mornings, evenings, weekends, and holidays as business needs require. **Preferred** - Experience in boutique fitness, health and wellness, hospitality, retail, or another membership-based business. - Experience managing payroll, budgets, an…