Student Support (Enrollment Assistant, 0079773)

- ## Description - **Title:** Student Support (Enrollment Assistant) **Position Number:** 0079773 **Hiring Unit:** Student Services, Admissions & Records **Office Location:** Honolulu Community College **Date Posted:** July 17, 2026 **Closing Date:** August 3, 2026 **Band:** A **Salary:** [Salary Schedules and Placement Information](https://www.hawaii.edu/ohr/general-information/compensation/#apt-salary-schedules) **Full Time/Part Time:** Full Time **Permanent/Temporary:** Permanent **Monthly Type:** 11-month **Funding:** General **Other Conditions:** General funds to begin approximately April 2026, pending position clearance, availability of funds, satisfactory performance and program needs. **Duties and Responsibilities (\* Denotes Essential Functions)** 1. \*Schedules and coordinates campus visits for prospective students, families, and community members in a timely manner and in alignment with the academic calendar and visitor demand. Ensure all tour logistics are well coordinated. 2. \*Manages the campus visit request process including emails, scheduling platform, and visit follow up. 3. \*Works collaboratively with campus departments and faculty to coordinate campus visits to include the provision of virtual tours, workshops, and events that provide a positive, seamless, and memorable experience for visitors. 4. \*Leads campus visits should student staffing not be available. 5. \*Develops and updates tour scripts and materials to reflect Honolulu CC's latest offerings and achievements. 6. \*Plans and coordinates major enrollment events for the campus including counselor workshops and enrollment events in collaboration with the Enrollment Management team. 7. \*Manages event logistics, including space reservations, catering, transportation, technology, and promotional materials. 8. \*Oversees event registration and communication with attendees before and after events. 9. \*Develops/updates public presentations assessing appropriate and effective recruiting and marketing strategies for various target audiences that include local, mainland, international, parents, and students. 10. \*Assists with the hiring, training and supervision of student assistants that support campus visits and enrollment events. 11. \*Promotes and proudly represents Honolulu Community College to prospective students, families and community members. 12. \*Creates workflows and prepare/design resources that help to deliver effective customer service to students and the general public in a way that is in-line with Honolulu CC's student success goals. 13. \*Answers phone calls from interested students and/or their family members. Provides friendly greeting, gives accurate information, and makes referrals to additional campus contacts for follow-up as needed. 14. \*Keeps abreast of current information about academic programs and related student services opportunities used to guide students through the enrollment process. 15. \*Provides admission and enrollment services to internal and external constituencies, including: serving as an initial point of contact and responding to inquiries from students; maintaining student records, data analysis and reporting, and document review and processing. 16. \*Assists with the development and implementation of Admissions and Records processes and procedures. 17. \*Assists with data extractions, reporting, and statistical analysis to support admissions and enrollment activities. 18. \*Reviews and process admissions and records office documents 19. \*Ensures that the management and disposition of student records are in compliance with all applicable rules, regulations, policies, and procedures. 20. \*Serves as a Designated School Official with SEVIS to assist in the management of international student affairs to include 1-20 issuance/reporting, INS advising and OPT tracking. 21. \*Assists in reviewing and editing the Honolulu CC catalog and registration guide. 22. \*Assists with training, planning, coordination, imple…