Student Shift Lead - Dining Services (Innovation Brew Works) #721827396

## Description **Cal Poly Pomona Enterprises Employment Services** **ANNOUNCEMENT OF POSITION VACANCY** **** **SUMMARY**: Under the general supervision, the Student Assistant B is responsible for assisting various tasks including the oversight or delegation of responsibilities within the dining services operation such as inventory, customer service, food preparation, and food safety and sanitation procedures. **** **SOME OF THE THINGS THAT YOU WILL GET TO DO (this is just a small sampling of work variety):** - Typical duties may include, general office, tutoring, wash dishes, wait tables, cashier, custodial, ground work, and stocking. - Provide a good balance of technical and people skills with the ability to work both independently and as a member of a team. - Prepare documents/materials as necessary. - Possess the ability to deliver a high level of interactive customer service, handle confidential materials appropriately, prioritize effectively, and manage multiple projects simultaneously with a high level of accuracy. - Assist with special projects. - Must be able to communicate regularly with direct supervisor all work status updates as well as task completions. - Assist with schedules and assigns daily work assignments to a team and oversees the completion of tasks. - Assist with training and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc. - Prepares and builds food items according to standardized recipes and directions. - Properly stores food by adhering to food safety policies and procedures. - Sets up work stations including prep tables, service counters, etc. - Breaks down, cleans, and sanitizes work stations. - Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs. - Replenishes food items and ensure product is stocked to appropriate levels. - Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. - Adheres to safety policies and procedures. - Performs other duties as assigned. **** **MINIMUM QUALIFICATIONS:** - 6 or more months of job-related experience; previous food service experience required. - Must have food safety certification. - Must be able to work independently with limited supervision. - Demonstrates excellent customer service skills. - Satisfactory completion of training program(s) and ability to show competencies. - Must be able to work independently with limited supervision. - Demonstrates excellent customer service skills. - Understands all aspects of the job and responsibilities. - Ability to set the example, understand policies, procedures and guidelines. **** **ABOUT US**: As the largest employer of students on the Cal Poly Pomona campus, the Enterprises offers valuable work experience and hands-on training to approximately 1,500 Cal Poly Pomona students each year. The Enterprises offers positions in various fields; whether it is in the area of technology, science, retail, culinary arts, hospitality1500 management, leadership or research grants, these student employees participate in Cal Poly Pomona's learn-by-doing philosophy and acquire practical skills in their designated field of study. The Enterprises also contributes operating support to nearly 1,100 Enterprises and scholarship programs every year, including Bronco Athletics and the Norman J. Priest Scholarship. In addition, the Enterprises administers grants and contracts, contributes to campus security, and supports several university publications. The Enterprises contributes over $1 million annually to Cal Poly Pomona. **** **** ***CSU along with Cal Poly Pomona Enterprises strongly recommend faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare an exemption from doing so. The systemwide policy can be found at*** [***COVID-19 Vaccination Interim Policy***](https://calstate.policystat.com/policy/9779821/latest/) ***and any questions may be…