Student Financial Aid Officer – On Campus

**Students don’t just need a financial aid form processed. They need someone who can untangle the knot, ask the right questions, and confidently say, ‘Here’s how we make this work.** If you thrive on solving financial puzzles, care deeply about removing barriers to an education, and can hold firm numbers and human empathy in the same conversation, this is your role. **Location:** Seattle, WA **Work Modality:** On-Site **Schedule:** Monday - Friday **Hiring Range:** $24.96 to $29.96 Don't forget to ask about the benefits of employee ownership during your interview! Yes, you would be an employee-owner! #### **Essential Functions:** - Interpret and apply Title IV, state, and institutional aid rules to maximize student access while maintaining full compliance. - Interview prospective students to determine needs assessment and financial aid eligibility. Determine financial aid eligibility for second and third-year students. Assist students with financial aid questions. - Maintain student files to ensure proper financial aid documentation. - Assist students in completing financial aid forms as required. - Counsel veteran students and ensure compliance with the Department of Veterans Affairs and State Approving Agency guidelines. - Coordinate and arrange for required student signatures. - Contact former students who have an outstanding balance to establish a private pay repayment plan. - Coordinate and arrange for proof of eligible non-citizenship status, paid in full, default/Pell overpayment documentation. - Document data into the computer for institutional financials for eligible students. Set up a payment plan for students. Establish payment plans for private-pay students across all programs. - Track ISIRs for all current and future students. Complete verification on all selected ISIRs. - Enter data into the computer for the date of packaging, releasing of Pell/SEOG funds, and status information of loans, and date loan applications to lenders. - Ensure student files are complete to include proof of agency funding. Complete any agency needs analysis forms and submit them to the agency. - Audit each future start packaged file to ensure all awards/financial aid forms are in the file and the proper audit form. - Notify Admissions staff of no-shows for Financial Aid appointments. Reschedule appointments regarding future students #### **Preferred Qualifications:** - **Critical thinking & numerical confidence** – You catch discrepancies in financial data without being told, can explain a student's aid package in plain language, and aren't intimidated by reconciling spreadsheets or interpreting federal regulations. - **Verbal and written communication skills** – You can deliver bad news ("You owe a balance") without crushing a student's motivation, and you document clearly enough that another officer could pick up your files mid-stream. - **Problem-solving under pressure** – You can take a complex student scenario (default, overpayment, unusual dependency override) and map it to a compliant, actionable path forward. - **Organizational & documentation discipline** – You maintain auditable files without cutting corners, because you know a missing signature today becomes a student's nightmare tomorrow. - **Computer proficiency** – including student information systems (SIS), MS Excel (sorting, VLOOKUP, basic formulas), and comfort with learning new financial aid software. - **Financial Aid Experience -** Three (3) years of financial aid experience with direct knowledge of Title IV funding, verification, and R2T4 calculations—familiarity with ISIR analysis, packaging, and loan origination processes. - **VeteranStudent Benefits:** Experience working with veteran student benefits (VA Chapter 33, 31, etc.) and state approving agency compliance. #### #### **Employee Benefits - Employee Ownership** - Medical (PPO & 2 HDHP with HSA), Dental & Vision - Short & Long-term Disability - Basic Life Insurance - Flexible Spending Account (FSA) - Employee…