About the Student Employee Information Technology Service Academic role
Student Employee Information Technology Service Academic positions focus on delivering results in their domain. This page aggregates open Student Employee Information Technology Service Academic roles and what employers typically expect.
ABOUT THE DEPARTMENT: ITS is the centralized provider of technology services to the students, faculty and staff of Shawnee State University. ITS ensures that enterprise systems and mission-critical functions are fully operational on a continuous basis, standard technology is regularly refreshed, and that networked computing resources are available based on user roles, appropriate access guidelines and campus policy. POSITION SUMMARY, ROUTINE TASKS & RESPONSIBILITIES: ITS student employees staff our front desk in the basement of the Clark Memorial Library. Their primary duties are assisting students, faculty, and campus guests at the counter with technology questions related to campus access, account issues, and password issues (including resets). They also handle the front desk phones, which receive all of our main Service Desk calls. Occasionally, they deliver technology across campus (TVs on carts, headsets, etc.) Background in technology/IT is **not necessary**; this is primarily a customer service position. Being comfortable with frequent interactions with the public and providing assistance over the phone are important; ITS will teach student employees what technology they need to know for the position. - Registered full-time SSU student - Eligible to work in the United States - Strong communication and interpersonal skills - Demonstrate reliability, punctuality, and follow instructions - Ability to work independently and as part of a team - Basic proficiency with Microsoft Office and social media platforms - Follow SSU dress code policy
Salary estimate
$11 – $11/yr
Provided by the employer.
Skills for this role
Communication
Resume tips for Student Employee Information Technology Service Academic applicants
Lead with measurable achievements relevant to Student Employee Information Technology Service Academic (numbers, scope, impact).
Mirror the exact keywords from the Student Employee Information Technology Service Academic posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Communication).
Keep it to one page for early-career, two pages for senior Student Employee Information Technology Service Academic candidates.
Interview preparation
Prepare concrete STAR-format stories that show Student Employee Information Technology Service Academic outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Student Employee Information Technology Service Academic problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About Shawnee State University
Shawnee State University is actively hiring on Jobedly. Explore their open roles and what it's like to work there.