Student Center Program Coordinator

The Department of Student Center Operations is accepting applications for the Student Center Program Coordinator position. Bowling Alley Operations & Facility Management • Coordinate the daily operations, scheduling, and overall functionality of the JSU Bowling Alley. • Assist the Student Center Operations Coordinator with the daily operation of the Jacob L. Reddix Building and other Student Center Operations-managed facilities. • Review and process facility reservation requests, ensuring compliance with university policies and operational procedures. • Monitor facility schedules to maximize space utilization and operational efficiency. • Serve as the primary point of contact for students, faculty, staff, campus departments, Registered Student Organizations (RSOs), and external clients utilizing the Bowling Alley. Event Coordination & Program Support • Coordinate the planning and execution of meetings, tournaments, conferences, special events, and recreational programming within the Bowling Alley. • Oversee event logistics, including room layouts, equipment needs, setup, breakdown, and operational support. • Provide on-site event management to ensure successful execution and exceptional customer service. • Collaborate with campus departments, student organizations, and community partners to support student engagement initiatives. Student Engagement & Programming • Develop and implement recreational programming, tournaments, wellness initiatives, and student engagement activities. • Assist with promotional efforts through campus outreach, marketing materials, and social media. • Evaluate participation, customer feedback, and program outcomes to recommend operational and programming improvements. Audio-Visual & Technical Support • Coordinate the setup, operation, and troubleshooting of audio-visual equipment, including microphones, projectors, speakers, screens, and presentation technology. • Coordinate with appropriate technical support personnel for advanced equipment needs. Vendor & Financial Support • Assist with vendor coordination, service agreements, purchasing documentation, invoices, and event-related financial processes. • Ensure compliance with university procurement policies and established operational procedures. Facility Operations & Safety • Monitor the Bowling Alley and assigned facilities for cleanliness, operational readiness, maintenance needs, and safety concerns. • Submit and monitor work orders in collaboration with Facilities Management. • Ensure all events and daily operations comply with university safety standards and risk management practices. Administrative Responsibilities • Utilize event management software (e.g., TripleSeat) to coordinate facility reservations and scheduling. • Maintain accurate records related to reservations, programming, attendance, facility usage, and operational activities. • Prepare reports, assessments, and recommendations to improve operational effectiveness and student engagement. • Communicate regularly with the Director, Assistant Director, and Student Center Operations Coordinator regarding operational priorities, facility usage, and event support. • Perform other duties as assigned in support of Student Center Operations. Required Qualifications • Bachelor's degree in Higher Education, Student Affairs, Business Administration, Recreation Administration, Hospitality Management, Event Management, or a closely related field. • Minimum of two (2) years of professional experience in event coordination, facility operations, student programming, conference services, or customer service. • Demonstrated ability to coordinate multiple projects while meeting deadlines in a fast-paced environment. • Strong organizational, interpersonal, written, and verbal communication skills. • Excellent customer service skills with the ability to build positive relationships with diverse campus constituents. • Proficiency in Microsoft Office Suite and standard office technology. Preferred Qual…