Strategy & Operations Manager, Postmates

**About the Role** As a Strategy & Operations Manager on the Postmates team, you will help us achieve our strategic goals by acting as our analytical engine. Operating as a startup within the broader Uber Eats business, our tight-knit team has the autonomy to do things differently, and move fast. This role requires a highly versatile professional with a superpower in data analysis, reporting infrastructure, and operational execution. You will conduct in-depth analysis, develop critical reporting systems, and generate insights that drive business performance across our customer and merchant groups. You are a self-starter with a high degree of curiosity who thrives in fast-paced environments. You will have the opportunity to quickly develop, build, and operationalize data-backed solutions for the ‘in the know’ Postmates brand. **What You’ll Do** - Observe & Strategize: As a critical problem solver, observe and understand current operations, processes, and consumer trends. Ask the right questions, and use your analytical skills to proactively call out risks and growth opportunities in a rapidly moving market. - Analyze & Build: Dive deep into the data to identify trends and anomalies. Build, automate, and maintain the reporting systems and dashboards that help the business make better, faster decisions. - Generate Insights: Translate complex data into meaningful, actionable recommendations based on research, customer needs, and feedback from our cross-functional teams. - Develop Solutions: Design structured tests and operational solutions for customer and business problems, ensuring we have the right metrics in place to measure success and iterate rapidly. - Operationalize Projects: Bring your data-driven ideas to life. Taking advantage of our startup-style agility, you will work closely with cross-functional stakeholders and subject matter experts to launch your recommendations and track their impact. **Basic Qualifications** - 2+ years of experience - Bachelors degree - Fluency in SQL, query languages, dashboard design/creation, and statistical methods - High proficiency in Excel/Google Sheets **Preferred Qualifications** - Degree in data science, business or marketing analytics - Proficient in Python, statistical and programming languages - Familiarity with AI tools and techniques including agentic AI - Interest in financial or operational forecasting, consumer pricing, revenue management, or marketing and/or social media analytics - Critical and structured thinking, with a natural curiosity and confidence to seek out answers, and propose solutions where there may not yet be an answer - Strong communication and presentation skills, including experience presenting data & insights to a diverse audience - Strong project management skills, comfortable working independently at times - Self-motivated, solutions-orientated, with a bias for impact and action - Strong organization and time management skills - An interest in the future of on-demand logistics - Awareness of social and cultural tastes and trends - Entrepreneurial mentality as a builder or fixer of businesses or processes - Prior experience in data science or analytics, consulting or strategy, project or operations management, or a related field ### Responsibilities For New York City, NY-based roles: The base salary range for this role is USD $106,000 per year - USD $118,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. ### About the Company **Ready to Ride?** This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you. You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. [Explore our…