Strategy & Operations Manager

About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: Supporting patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About The Role Building the world’s largest digital healthcare company means lots of exciting challenges. We will be: Scaling & improving our existing Weight offering Launching new exciting product lines and treatments Creating a world class mobile experience The Strategy & Operations Manager will work on the most pressing projects in the business, acting as a ‘swiss army knife’ and reporting to the Head of Strategic Initiatives. You will work closely with leaders in our business such as our VP of Operations and Chief Commercial Officer and complete strategic analysis, collaborate with clinical, operations, product and growth to execute on key initiatives, and be a thought partner to the leaders you work with. No day will be the same; and your career path is yours to forge - for example, you could transition to leading a product line or function over time. If you’re hungry to make an impact, and excited to one day be a leader in a world-class business - this role is for you. What You'll Do You will lead two or more projects at a time. Examples include: Driving ‘special projects’ in an existing product line Scoping and delivering cross-functional initiatives (e.g., improving efficiency in a patient service team; a new retention initiative) Identifying and negotiating with a new brand partner (e.g., gym partnership) Leading commercial analysis and design of new offers within a product line (e.g., discounts, bundling, tiering) Work closely with our technology teams to define new features to resolve problems or deliver more value to our patients Drive stakeholders forward Contribute to the strategic planning process each Cycle to determine where the business can deliver the most patient & commercial value Project manage major projects, ensuring stakeholders understand key requirements, deliver on time, and to a high bar Acting as a leader’s strategic partner Supporting a leader set-up a new reporting or operating model for key initiatives Working with analytics to deliver performance insights and make recommendations on changes About You Experience & Background 3-4+ years in high-velocity, high-ownership environments - preferably including 2+ years in consulting/banking and 1-2 years in an strategy or operations role at a start-up Exceptional problem solver with structured thinking - can break down ambiguous challenges, generate hypotheses, and test them systematically Hands-on - not afraid of ‘rolling up the sleeves’ and getting the nitty gritty done to move projects forward Strong communication and execution focus - able to present complex ideas clearly and drive projects forward with incomplete information Product sensibility - understanding of how to design things people want, whether through formal product experience or adjacent roles High agency and comfortable with ambiguity - takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge Bonus Points Healthcare or regulated industry experience Experience building propo…