Strategic Operations Lead, Public Sector

WHY SOCURE? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. ABOUT THE ROLE The Strategic Operations Lead, Public Sector serves as a force multiplier for Socure's Public Sector business, supporting federal, state, and local government agencies—as well as education and healthcare institutions—as they modernize identity verification and combat fraud. Reporting to the General Manager of Public Sector, you'll operate as a strategic partner and chief of staff, driving go-to-market execution, operational excellence, AI-enabled workflows, and cross-functional initiatives that accelerate growth. This is an ideal role for someone from consulting, finance, government, GovTech, or civic technology who thrives in ambiguity and wants broad exposure to senior leadership in a high-growth, pre-IPO environment. WHAT YOU'LL DO REVENUE & CUSTOMER EXECUTION - Lead execution of key customer and revenue initiatives, including quarterly business reviews, agency briefings, contract renewals, proof-of-value and pilot readouts, and RFP responses. - Support renewal and recompete strategies through pricing analysis, financial modeling, scenario planning, and risk assessment. - Identify expansion opportunities through agency, program, and market analysis. - Develop executive-ready materials that translate customer, policy, and technical requirements into clear recommendations. BUSINESS OPERATIONS & CROSS-FUNCTIONAL EXECUTION - Partner across Sales, Solutions Consulting, Customer Success, Product, Revenue Operations, Finance, and Legal to drive execution across complex public sector sales cycles. - Own key operating cadences, including deal reviews, forecasting, internal QBRs, leadership meetings, and all-hands. - Track priorities, dependencies, and follow-ups while proactively identifying and resolving blockers. - Improve reporting, workflows, and cross-functional processes to increase operational efficiency and visibility. STRATEGY & LEADERSHIP ENABLEMENT - Build scalable operating systems, dashboards, AI-enabled workflows, and automation to improve execution. - Serve as a strategic thought partner to Public Sector leadership, driving high-impact initiatives from concept through execution. - Conduct ad hoc strategic, financial, and operational analysis to support business decisions. - Bring structure to ambiguity by balancing strategic planning with day-to-day execution. WHAT YOU BRING We're looking for a strategic operator who thrives in fast-paced, ambiguous environments and enjoys solving complex business challenges. We welcome candidates from a variety of high-performing backgrounds, including: STRATEGY, FINANCE & BUSINESS OPERATIONS You may have experience in management consulting, investment banking, private equity, corporate strategy, strategic finance, or another highly analytical operating role. You're comfortable working with senior stakeholders, building executive-ready analyses, and turning data into actionable recommendations. GOVERNMENT & PUBLIC SECTOR You may come from state, local, or federal government as a budget analyst, program manager, project manager, strategy lead, chief of staff, or legislative staffer. You understand procurement cycles, appropriations, stakeholder management, and the operational realities of delivering programs in the public sector—particularly within identity, benefits, fraud prevention, tax administration, workforce, or c…