Strategic Implementation Manager

Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is the leading pay governance and compensation intelligence platform. We help organizations make better pay decisions at every stage of the compensation lifecycle, from leveling and offers to promotions and merit. Our platform gives HR, compensation, and finance leaders the data and decision support they need to govern pay fairly, compliantly, and with confidence. We partner with many of the world’s most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance and analyzing pay for over 10 million employees across the world. Join us in our mission to help companies make smarter pay decisions they can trust! About the role We are looking for a Strategic Implementation Manager to serve as a senior forward-deployed domain expert — an embedded partner for our most complex, highest-stakes enterprise accounts. Think of this as a supercharged implementation role: fewer accounts, far greater depth, and direct, high-impact ownership of the relationships that matter most to Syndio. Rather than managing a large portfolio of clients, you will go deep with a small, focused set of strategic accounts, acting as their trusted advisor from onboarding through long-term workplace-equity maturity. These are our most demanding, global, and influential customers — organizations whose success defines the category and whose executive stakeholders you'll partner with daily. Your job is to be the primary expert in the room who deeply understands pay and workplace equity, runs and interprets complex analyses, speaks the language of compensation and total rewards, and translates these concepts into measurable, global-scale outcomes. Why this job is exciting Own Syndio's most strategic accounts end to end, serving as the embedded, high-touch expert on a focused portfolio of two to three complex enterprise customers at a time. Partner daily with senior customer stakeholders — VPs of Total Rewards, compensation leaders, and executive sponsors — as a credible peer who speaks their language. Bring real domain depth: run and interpret pay equity analyses, guide compensation and total-rewards conversations, and advise customers on workplace equity strategy — not just software configuration. Lead complex, multi-product implementations and migrations, including work such as Data Hub migrations, Decisions rollouts, and readiness for regulations like the EU Pay Transparency Directive. Operate at global scale, navigating multi-region org structures, stakeholder maps, and the unique requirements of the world's largest employers. Deliver "Value Realization" storytelling that helps these flagship customers recognize milestones and the tangible ROI of their workplace-equity journey. Serve as the prototype for a new, high-touch expert model at Syndio — shaping how we support (and potentially package) forward-deployed expertise for our most critical accounts. Partner with Product, Revenue Marketing, and Engineering to represent these customers' voice and turn what you learn into playbooks that scale. About you You have deep domain expertise in pay equity, compensation, or total rewards — you can perform a pay equity analysis, interpret the results, and hold your own in a conversation with a compensation or total-rewards leader. You have significant experience implementing or managing enterprise SaaS customers, ideally the largest, most complex, and most demanding accounts in a portfolio. You bring strong project management and project-planning skills, and can drive structure and momentum across long, high-stakes engagements. You are comfortable operating at global scale and navigating large, matrixed, multi-region organizations. You are credible and confident with senior stakeholders, and can build trusted-advisor relationships at the VP and executive level. You may have prior people-l…