Strategic Account Manager - Taiwan Based

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Opportunity: This role sits at the intersection of commercial strategy, partner growth, and market intelligence. You will manage a portfolio of Agoda’s most strategic hotel partners in Taiwan, driving sustainable growth through data-driven consultation, cross-functional collaboration, and executive-level stakeholder management. As a Strategic Account Manager, you will operate in a fast-paced and highly competitive environment, balancing short-term commercial performance with long-term partnership growth. This is not a traditional account servicing role — we are looking for commercially strategic, data-driven, and consultative talent who can independently influence partners, identify scalable opportunities, and drive measurable business impact. In this Role, you’ll get to: Engage and influence senior and C-level stakeholders through co-developed Joint Business Plans, market intelligence, and data-driven insights. Manage a complex portfolio of strategic hotel partners, balancing commercial performance, operational priorities, and long-term relationship development. Translate complex data and market insights into actionable commercial strategies and tailored recommendations for hotel partners. Utilize AI-enabled tools and data-driven insights to improve decision-making, identify growth opportunities, and enhance operational efficiency. Drive partner performance across key business metrics including supply health, pricing competitiveness, direct share, campaign participation, and strategic initiatives. Identify root causes behind business challenges and independently develop scalable, commercially impactful solutions. Partner cross-functionally with Product, Operations, Marketing, Supply, and Regional teams to identify business opportunities and advocate for impactful changes. Proactively manage partner escalations and operational issues, ensuring timely resolution and alignment across stakeholders. Build long-term strategic partnerships with key hotel groups and independent partners to accelerate Agoda’s growth in Taiwan. Support the Area Manager in preparing country reporting, business reviews, and strategic presentations for senior leadership stakeholders. What you’ll Need to Succeed: Minimum 5 years of experience in strategic account management, business development, management consulting, e-commerce, marketplace platforms, travel tech, hospitality, or related commercial roles. Strong commercial acumen with the ability to identify growth opportunities, influence partner behavior, and drive measurable business impact. Proven ability to build and sustain executive-level partnerships that drive measurable business outcomes. Strong analytical and problem-solving capabilities, with the ability to simplify complex data into clear business recommendations. Excellent stakeholder management, project management, and cross-functional collaboration skills. Strong communication and storytelling skills, with the ability to engage both external partners and internal senior stakeholders. Demonstrated ownership mindset with the ability to independently drive initiatives in a fast-moving and ambiguous environment. Hands-on, execution-oriented, and adaptable with strong prio…