Strategic Account Manager

At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste, trust Bynder as their single source of truth for creative content. Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes. Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team. ABOUT THE ROLE As a Strategic Account Manager (Mid-Market) for the EMEA region, you are responsible for driving expansion revenue in our existing customer base in the mid-market segment and unlocking its full potential. You will manage the full sales cycle, from prospecting to discovery, solution presentations, negotiation, and closing. You will closely coordinate with our Customer Success team to strategically expand mindshare and adoption of Bynder across current users as well as new subsidiaries, divisions, and business units. We are looking for a high-energy, experienced software sales professional with a proven track record of growing successful partnerships and going above and beyond to satisfy customers’ needs. To be successful in this role, you must be a self-starter, adaptable, analytical, motivated, organized, and thrive in a start-up environment. In addition to staying up-to-date on Bynder’s offerings, you must demonstrate curiosity about digital transformation, and develop a thorough knowledge of the marketing technology space. This is a full-time role based out of our office in the Netherlands. Bynder offers flexible work hours and ability to work from home. This role may require travel to conduct onsite customer meetings. WHAT YOU'LL DO (RESPONSIBILITIES) - Operational Excellence and Territory Management: Organize and tier accounts strategically in your book of business to maximize revenue opportunities across all customer tiers. - Pipeline Generation: Proactive outbound prospecting to generate new opportunities using modern selling tools, connecting with both existing and new stakeholders within accounts. - Leverage Sales Intelligence: Apply customer insights and research to customize outreach, prepare for calls, and address specific stakeholder needs. - Customer-Centric Engagement: Engages with customers early and often, understanding their business objectives to provide tailored insights, support growth, and mitigate churn risk. - Account Planning and Stakeholder Engagement: Map the customer organization, identify key stakeholders, and guide a consensus-driven buying process through effective communication and mutual action plans. - Manage Full Sales Cycle: Apply rigor to all opportunities by applying a structured sales process, and ensure forecasting accuracy by applying qualification methods to your deals. WHAT YOU’LL NEED (SKILLS AND EXPERTISE) - Expertise in Value Selling: Demonstrates proficiency in value-driven sales methodologies, focusing on providing solutions that align with customer needs and strategic objectives. - Smart Negotiation and Objection Handling: Practices effective negotiation and handles objections skillfully to create urgency, close deals, and drive customer value. - Ownership and Accountability: Exhibits full ownership over account performance, demonstrating resilience and a proactiv…