Store Shift Supervisor

**Benefits:** - Be part of a neighborly, community-focused team - Career Growth & Advancement Opportunities - Competitive Pay - Pet-First, People-First Environment Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you are a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood. As a Store Shift Supervisor, you are pawsitively passionate about people and their pets. You will help lead the team during your shift, ensuring every neighbor has an exceptional, neighborly experience while keeping daily operations running smoothly. **What You’ll Do** - Deliver pawsitively exceptional, neighborly service by helping a **pet parent** pick the perfect toy for a lab who loves to fetch - Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience - Support daily operations and help ensure a **smooth, efficient shift** - Assign tasks and help team members manage **priorities and time** - Assist customers with product selection and provide **recommendations** - Process transactions, support the register, and handle **returns or issues** - Place and manage **special orders and online order fulfillment** - Reconcile cash drawers and complete **end-of-day procedures** - Maintain a **clean, safe, and organized store environment** - Step in to support the team wherever needed during busy periods **You May Be a Great Fit If You** - Are a **reliable, hands-on leader** who leads by example - Have strong **customer service and communication skills** - Are organized and able to **manage multiple tasks at once** - Thrive in a **fast-paced, team-oriented environment** - Enjoy working with **pets and people** **Requirements and Responsibilities** - **2+ years of retail experience** - Strong **customer service and sales skills** - Basic proficiency with **Microsoft Office or similar tools** - Ability to **stand, bend, stoop, twist, and move for extended periods of time** - Ability to **lift up to 65 lbs** - Ability to climb ladders and perform physical store tasks - Reliable transportation and ability to work **flexible schedules** (evenings, weekends, holidays) - Must be **18+ years old** and able to meet hiring requirements set by the local franchise owner ## Who is Pet Supplies Plus? The "plus" is us, i.e., the people of our over 700+ stores, 2 distribution centers and Michigan-based headquarters. As the nation's largest independent pet store, we've made it our mission to make life easier for pet parents and to create opportunities that make life better for our team members. While pets inspire us, it's our inclusive work environment and collaborative culture that drive us. ## How We Vibe Do you believe no pet can be too pampered? Then you're probably one of us. As a company, our dedication to the furry, feathered, scaly and finned can be summed up by four core values we call our "Paw Print." This is our blueprint for success at Pet Supplies Plus and it's based on the idea that every team member should be neighborly, petcentric, trustworthy and knowledgeable. ^This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a PSP franchised business, your sole and exclusive employer is the local franchise business that hired you, not PSP Franchise Operations. PSP Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.^