Store Retail Associate

## Overview **About Goodwill of Greater Detroit:** Like all Goodwill organizations, we are a nonprofit organization whose mission revolves around helping people in our community with barriers to employment overcome those challenges in order to enjoy the benefits of work. We run a variety of free programs to serve those folks across the 5 counties that we serve. We also run businesses that provide employment opportunities to some of those program participants. And revenue from those businesses is used to pay for our programming! Our thrift stores are one of those businesses, so if you join our team, you will be helping to make our community a place where everyone has the opportunity to achieve their potential. Our mission: We build pathways to independence through personal development and the power of work. Goodwill of Greater Detroit is an equal opportunity employer and will not discriminate against applicants or employees based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or military veteran status. ## Description **Position Summary:** Our store retail associates help maintain an appealing sales floor and provide world-class customer service to shoppers on the sales floor and at the register. You'll need to learn about our mission and programs, enjoy talking to and helping people, and love seeing shoppers find great deals! This is an excellent entry-level role at a Goodwill store and is eligible for incentive pay based on both the store's and your performance. **Position Duties:** 1. Provide world-class customer service to shoppers on the sales floor and at the register. 2. Process sales at the register. 3. Maintain an organized and clean sales floor. 4. Stock sales floor with processed clothing, housewares, electronics, shoes, and accessories in accordance with established guidelines. 5. Remove items from the sales floor at the conclusion of their rotation cycle. 6. Other duties, as assigned. **Benefits (for full-time employees):** - store discounts - comprehensive health insurance - life, dental and vision insurance - short- and long-term disability insurance - 403b retirement plan - tuition reimbursement - employee assistance program - employee perk program - paid time off - paid holidays - auto supplier discount on car purchases ## Requirements | EDUCATION AND EXPERIENCE: | REQUIRED: Any combination of education and experience that provides the applicant with the knowledge, skills, and abilities to do the job. PREFERRED: N/A. | | --- | --- | | KNOWLEDGE/ABILITIES: | REQUIRED: · Excellent listening skills. · Ability to work with others collaboratively to achieve a shared goal. · Ability to work within established guidelines. PREFERRED: · N/A | | PHYSICAL DEMANDS: | Requires standing and walking and occasional stooping, kneeling, crouching, twisting, bending, and reaching with hands and arms. Requires frequent lifting and moving of light items, up to 10 pounds, and occasional lifting and moving of items up to 25 pounds. May be required to stand for entire shift. | | MENTAL DEMANDS: | Requires energetic, team-oriented individual with a positive “can-do” attitude and an ability to understand, accept and work with people who have disabilities and/or other barriers to employment. | | MACHINES/EQUIPMENT: | N/A. | | WORKING CONDITIONS: | Mix of production and retail environments. Usually fast-paced. | | OTHER REQUIREMENTS: | Must have excellent interpersonal skills. Must maintain professional standards of performance, demeanor, and appearance at all times. Must be 16 years of age or older. Must be willing to work evenings, weekends, extended hours and holidays. Must pass a background check. |