Store Manager - Steelyard Commons, Cleveland, OH

# **Come work for us!** We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. ***Our employees are key to our success.*** **Position Summary:** The primary purpose of the Store Manager is upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service. **Essential Duties And Responsibilities:** - Responsible for overall quality and performance of the retail store staff. - Analyzes and measures business trends to maximize revenues and control costs at or better than plan. - Ensures compliance of all company policies and procedures. - Models effective leadership to gain commitment to store goals and training standards. - Responsible for the recruitment, selection and training and development of store personnel. - Conducts annual performance evaluations for all store employees. - Manages expenses and develops strategies that position stores to perform in accordance with the budget. - Monitors and identifies issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan. - Monitors and controls all aspects of operational compliance, safety and business standards. - Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objectives. - Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment. - Performs other duties as may be assigned. - A standard work week consists of a minimum of 46 hours. - Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays. **Qualifications:** To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: **Education And/or Experience** - Requires a minimum of one (1) year in retail management. **Skills And Knowledge Requirements:** - Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers. - Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy. - Must demonstrate an ability to think strategically, plan and organize effectively. - Must be able to maintain an exemplary degree of professionalism in all situations. - Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work. - Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required. - Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy. - Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources. - The ability to execute directives with precision and consistency. - Working knowledge of Microsoft office products is required - Willing to work in multiple stores in the assigned district. **Physical Requirements:** - Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs. - Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility. - The incumbent must be able to work in a fast-paced environment. - Must have reli…