Store Manager

**Benefits:** - Health insurance - Paid time off - Training & development - Vision insurance - 401(k) - Bonus based on performance - Dental insurance - Employee discounts **Assistant Store Manager** **Job Summary:** The Store Manager is responsible for the overall leadership, performance, and daily operations of the retail showroom. This role drives sales growth, ensures an exceptional customer experience, and leads a high-performing team while maintaining operational excellence, financial accountability, and compliance with company policies. The Store Manager sets the tone for a results-driven, customer-focused culture and is accountable for store profitability and long-term team success. **Essential Duties and Responsibilities:** · Drive store sales to meet or exceed revenue, margin, and KPI targets, including conversion, average ticket, and protection plan performance · Lead by example through active customer engagement, consultative selling, and supporting team members to close sales · Recruit, develop, coach, and hold team members accountable for performance, fostering a high-performing and positive work environment · Maintain strong leadership presence on the sales floor, ensuring consistent execution of customer experience standards · Oversee all daily store operations, including staffing, scheduling, policy compliance, and safety standards · Ensure showroom excellence through merchandising, product placement, display accuracy, and overall store presentation · Monitor inventory, product flow, and coordination between warehouse, showroom, and distribution partners · Oversee credit operations, accounts receivable, collections, and compliance with all regulatory requirements · Manage financial performance, including P&L, payroll, expenses, cash handling, and deposits · Execute marketing initiatives, promotions, and community outreach to drive traffic and brand awareness · Ensure consistent execution of sales processes, team training, and customer engagement standards · Serve as the primary escalation point for customer concerns, ensuring timely and professional resolution · Adapt to changing business needs, adjust priorities, and step into operational roles as needed to support store success · Perform other duties as assigned **Knowledge, Skills, Competencies and Abilities:** · Strong leadership, coaching, and team development capabilities · Proven ability to drive sales performance and achieve financial targets · Customer-focused mindset with a commitment to service excellence · Knowledge of retail operations, merchandising, inventory, and store management practices · Understanding of credit, collections, and regulatory compliance requirements · Strong financial and business acumen, including P&L management · Excellent communication, problem-solving, and decision-making skills · High level of accountability, professionalism, and adaptability · Ability to manage multiple priorities in a fast-paced retail environment **Required Qualifications:** · High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered · Prior Store Manager or senior retail leadership experience · Proven track record of driving sales and managing store performance · Experience with team leadership, coaching, and employee development · Familiarity with credit/collections processes and compliance standards preferred · Ability to work a flexible schedule, including evenings, weekends, holidays, and peak periods · Willingness to work 45–50+ hours per week based on business needs · Ability to lift or move up to 50 pounds as needed and support showroom operations · Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs **About Kimbrell’s Furniture:**At Kimbrell’s Furniture, our founder’s vision continues to guide everything we do: “Our passion is to improve the happiness and well-being of others through home furnishings.” This purpose shapes how we serve our cus…