Store Manager - Edwin Watts

**What We Offer:** - The Store Manager position gives you the opportunity to run your own golf store and lead your own team. - Our Store Managers receive base pay + quarterly bonuses. - We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees. - There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training. - Edwin Watts Golf is part of the Worldwide Golf family. Worldwide Golf has over 95 stores in 25+ states. We’ve been in business over 50 years and we are growing! - Worldwide Golf is one of the largest golf retailers in the world, giving you more opportunities for growth and mobility. **Job Description:** The Store Manager at Edwin Watts Golf is responsible for building and maintaining a store culture that is consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy. The Store Manager executes the day-to-day plans and strategies to run the store, drive sales & profitably, and exceed financial goals. The Store Manager also has shared ownership for creating a positive golf store experience from a management, customer and employee perspective to the Worldwide Golf standard. Responsibilities Include: - Become an Edwin Watts Golf brand ambassador in the local community, making key external relationships and partnerships - Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentation. - Ensure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenance. - Actively recruit for all team positions within the store and create strategies to improve employee engagement and retention. - Help employees grow their career and skill set by identifying additional opportunities for growth. - Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees. - Evaluate employee performance and identify opportunities and solutions for improvement. - Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc. - Partner with Regional Manager and Human Resources on all issues involving “on-notice” situations. - Create and operate employee schedules. - Monitor company communication tools daily and adjust schedule to execute workload as needed. - Educate employees on company expectations and monitor employee adherence. In partnership with the Regional Manager, address violations to policy in a fair, timely, and consistent manner. - Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings. - Recognize and suggest ways to improve processes. **Requirements:** - Effectively manage, direct and lead store staff. - Demonstrate knowledge of processing information and merchandise via computer and POS register system. - Possess a working knowledge of word-processing, spreadsheet, inventory, Internet and order processing systems. - Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and present that information with excellent written and verbal communication skills - Ability to calculate figures and amounts such as discounts, interest, commissions and percentages. - Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time. - Operate and use all equipment necessary to run the store; ability to travel occasionally (i.e., corporate or regional company meetings). - Work varied hours/days as…