Store Director

Store Director’s Mission Live Prasek’s Core Values and convey them to the Team Players and patrons. Personal Qualities - Self-motivated; driven to take the lead and make anything happen - Willing to sacrifice self-interest and take responsibility for who you are & what you do - Genuine, friendly, and passionate - Embrace a culture of continuous improvement - Ability to treat customers, Team Players and vendors with dignity and respect - Strong analytical skills and detail oriented - Highly adaptable and able to handle stressful situations Responsibilities The Store Director is responsible for: - All department operations of the retail unit. - Customer welfare and ensuring that complete customer satisfaction is achieved. - Monitoring the work attitude and performance of all Team Members in the retail unit. - Oversees the financial performance of the retail unit, including weekly sales tracking, labor cost analysis, and overall revenue management - Setting expectations and measuring criteria. - Effectively executing management skills. Essential Functions As related to Customers - Provide and unforgettable experience; leaving a lasting impression. - Go the extra mile to achieve complete customer satisfaction. - Communicate with patrons on a personal basis to understand their wants, needs, and desires. - Maintain a personal and family atmosphere in the store. - Be reliable for patrons. As related to Team Players - Teach “The Prasek Difference” by example. - Make or effectively recommend Team Player related decisions, hire, promote, transfer, discipline, suspend, discharge, reward or otherwise engage in resolving Team Player related matters. - Delegate work to the appropriate Team Player based on the individual’s ability to accomplish the task. - Communicate all expectations, coach Team Players, monitor progress, and provide feedback to drive them toward achieving desired results. - Nurture teamwork among Team Players ensuring a focus towards common goals. - While working closely with Department Managers, the Store Director is accountable for department labor and production schedules. - Lead the management team to ensure coordination and alignment of the total store objectives and plans. - Report all serious (as predetermined or perceived) Team Player issues to proper upper management. As related to merchandising optimization and financial success - Implement merchandising strategies considering customer needs and buying trends that optimize financial performance all the while aligning with the corporate merchandising strategy. - Monitor the cost of all the products used in production or sold in retail. - Ensure appropriate inventory levels and monitor the sale of each product in each department to optimize the product mix. - Research new products and product development. - Monitor and control shrink to meet or exceed the corporate standard. - Track and monitor competition to ensure appropriate pricing and customer value. - Personally communicate with sales representatives and vendors to ensure that all rebates and discounts offered are being utilized. - Accountable for an effective in store demonstration programs to promote product sales. - Ensures that all Federal, State and Company regulations and standards for product freshness, food safety, refrigeration and sanitation are met. - Ensure store conditions are in presentable & neat order on a regular basis Education, Knowledge and Experience - Bachelor’s degree preferred, or several years of successful management experience - Extensive operational experience - Proficient in Microsoft Excel and Word with the ability and willingness to learn other applicable technology-based applications. - Knowledge of effective merchandising and marketing strategies regarding product presentation, cross- merchandising, display locations, product/profit mix, etc. - Knowledge of effective marketing strategies regarding customer trends, market trends, demographics, and marketing concepts such as ma…