Steward

## Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories. ## Job Description - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. - Maintain positive guest relations at all times. - Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements. - Set up and organize workstation with designated supplies and equipment; report shortages to supervisor. Replenish as needed throughout the shift. - Check the working condition of equipment and machinery in accordance with specifications; rectify any deficiencies. - Fill the pot washing sinks with specified amounts of designated chemicals. Ensure the temperature level of each cycle is set to standard. - Organize the breakdown area for drop-off of dirty wares. - Retrieve soiled pots, pans and utensils from kitchen areas. - Remove excess food, debris and film from soiled wares before placing them in the washing solution. - Wash and sanitize soiled wares. - Allow washed wares to air dry. - Sort, stack and store cleaned wares in designated areas. - Change pot wash water/chemicals, as needed, and refill as specified to ensure all wares are properly cleaned. - Breakdown and clean workstation in accordance with department standards. - Operate dishwashing machine and wash wares as assigned. - Fill the dishwashing machine with specified amounts of designated chemicals. Ensure the temperature level of each cycle is set to standard. - Position wares in designated racks correctly and send through dishwashing machine only when full. - Clean only designated wares in the dishwashing machine. - Remove washed wares from dishwashing machine and allow to air dry. - Change dishwashing machine water/filters and refill as specified to ensure all wares are properly cleaned. - Stock kitchen lines with designated cleaned wares, utensils and equipment. - Fill the burnishing machine with specified amounts of water and designated chemicals. - Follow the schedule to burnish and paste polish specified silver wares. - Paste polish designated wares. - Load silver into burnishing machine, following specifications and burnish. - Burnish only designated wares in the burnishing machine. - Remove polished wares from machine, rinse and polish dry. - Change burnishing machine water and chemicals; refill as specified to ensure all wares are properly polished. - Clean and sanitize pots, pans, utensils and other kitchen equipment. - Breakdown and clean burnishing machine and work areas. - Remove soiled wares from the Kitchen line and transport to the dishwashing station. - Clean designated equipment, sinks refrigerators/freezers, service areas, walls, floors, Kitchen/ Cafeteria/Dumpster/Compactor areas as assigned, following all sanitation requirements. - Inspect the cleanliness and condition of all washed equipment and areas; re-clean items not meeting standards. - Store cleaned equipment in designated areas. - Handle all wares carefully to prevent breakage and loss. - Monitor usage of chemicals to maximize consumption. - Maintain cleanliness and working condition of garbage disposal and grease traps. - Maintain cleanliness and organization of work areas through…