Sterling OMS Lead

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care a nd dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration The role As a Sterling OMS Lead , you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 8+ Years of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: A curious problem solver who challenges the status quo A collaborator who values teamwork and knowledge-sharing Excited by the intersection of technology, creativity and data Experienced in Agile methodologies and consulting (a plus) Role Overview We are seeking an experienced Sterling OMS Lead to architect, design, and lead the implementation of enterprise-level Order Management System solutions. This role demands a deep technical expert who can bridge the gap between business requirements and technical execution, leading a team of developers and guiding the overall solution strategy. The ideal candidate will possess strong expertise in IBM Sterling OMS, modern cloud-native architectures (AWS/Azure), and full-stack Java development . Key Responsibilities Technical Leadership & Strategy Lead the design, development, and customization of IBM Sterling OMS modules, including Web SOM, Web COM, and Call Center UI . Architect scalable, high-performance solutions, defining the technical roadmap and overseeing the delivery of complex OMS projects . Define and enforce best practices for development, customization, integration, and code quality, including conducting code reviews . Guide the team in translating functional requirements into detailed technical design documents and configuration specifications . Act as the Subject Matter Expert (SME) for all technical aspects of the Sterling OMS platform, providing guidance on complex business scenarios . Development & Implementation Lead the development of core OMS functionalities, including order orchestration workflows, sourcing rules, fulfillment logic, and pipeline configurations . Oversee the integration of Sterling OMS with external systems such as ERP (e.g., SAP), WMS (e.g., Blue Yonder), CRM, payment gateways, and e-commerce platforms . Build and maintain Java-based microservices and REST/SOAP APIs to support scalable order management and integration needs . Leverage cloud platforms (AWS/Azure) and containerization tools (Docker, Kubernetes) for deployment and management of applications . Manage and execute data migration, system configuration, and deployment processes . Team & Stakeholder Management Mentor and lead a team of 3-10 developers and engineers, both onshore and offshore, fostering a culture of technical excellence . Collaborate with cross-functional teams, including product managers, business analysts, QA, and DevOps, to ensure seamless delivery . Participate in client discussions, status reporting calls, and manage stakeholder expectations effectively . Production Support & Troubleshooting Oversee L2/L3 support, proactively monitoring production systems to ensure high availability, performance, and scalability . Lead root cause analysis (RCA) for high-impact production issues and implement permanent fixes . Provide off-hours support for critical production downtime and business-impacts . Required Skills & Qualifications…