Staff Program Manager

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Program Manager San Diego, CA Come join Sony Interactive Entertainment as a Staff Program Manager leading PlayStation Platform initiatives! This role will be responsible for driving programs from inception through deployment over a worldwide scale to deliver amazing customer benefits. The candidate will partner with a globally distributed cross-functional team (product management, design, research, content, product engineering, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery. How you’ll lead: Lead end-to-end program delivery by driving roadmap development, strategic decision-making, and execution planning for large cross-functional teams across all phases of the program lifecycle, from concept through in-market launch. Collaborate with cross-functional teams and management of multiple worldwide business partners to ensure alignment with objectives, find common ground and promote diverse thinking and viewpoints for program success Effectively and clearly communicate program information to various levels across organizational boundaries, including senior leadership Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing business needs and technical constraints Influence at all levels and build strong partnerships across organizations to deliver the optimal outcome of complex programs Utilize knowledge to enhance current processes, identify areas for improvement, and guide the implementation of those improvements What you’ll bring: Bachelor’s degree, technical education and/or work experience in technical domain 10+ years of experience working in a program/project management capacity for large-scale business systems and complex software development initiatives from kick-off to market delivery Experience with Software Development Lifecycle, Design/System Thinking, Agile frameworks, preferably Scrum and Kanban, and Program Management Methodologies to implement the right practice for the programs Effective leadership to prioritize assignments to meet required deadlines, craft action and program plans, identify gap and risks to put in place mitigating factors and communication plans Critical thinking to identify all related pieces of the program, how they fit together and can solve routine and complicated problems effectively Outstanding communication skills for executive-level audiences, presenting program objectives, strategic outcomes, escalations and relevant success criteria for timely decisions and issue resolution Collaborate effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team Excellent conflict resolution, negotiation, and people management skills while bringing clarity, calmness and process to ambiguous, high-pressure situations Expert level experience with JIRA and ability to build custom dashboards to measure progress and risks Experience in mentoring junior team member and contributing to the continued improvement of the program management organization At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note…