Staff Product Engineer (Salesforce), Certification

At LegitScript, we are passionate about making the internet and payment ecosystems safer and more transparent. We help companies of all sizes keep their services legal and safe for consumers. To do this, LegitScript combines big data with the world’s leading team of experts skilled in highly regulated and complex sectors, including transaction laundering detection, pharmaceuticals, online gambling, and more. The result? Unmatched accuracy and deep risk analysis that identifies which commercial entities play by the rules, and which do not. Our diverse industry partnerships provide unique insights that keep businesses and governments at the forefront of emerging trends. That’s why LegitScript is trusted by the world's largest search engines, internet platforms, payment companies, and regulatory agencies. **Overview:** The Staff Product Engineer owns the technology behind LegitScript’s certification program, both the internal and external portals that merchants and advertisers use to apply for and manage their LegitScript certification. You own both halves of that platform. How it is built and what it should become. This role will act as the technical owner of a business-critical, externally facing platform that LegitScript is bringing in-house, with end-to-end responsibility for its architecture, reliability, and the product decisions that shape the certification experience. The level reflects the ownership and judgment the role carries, not the size of a team you manage. The Staff Product Engineer will be directly assessing, directing, and collaborating on fixing what needs fixing, and putting the engineering practices in place that keep the platform healthy. You influence through clarity and example, not decree. You measure success by whether the certification platform is more scalable, more maintainable, and better understood than you found it, and by whether the people who depend on it (the merchants pursuing certification and the internal teams who run the program) are better served because of the decisions you make. **What You'll Do:** - Own the architecture, scalability, and reliability of the certification platform (the externally facing Experience Cloud portal and the Salesforce data model and automation beneath it), along with the interfaces it shares with LegitScript’s broader Sales and Operations CRM. - Own the quality and technical realization of the certification product experience: the journey merchants and advertisers take to apply for, achieve, and manage their certification. Bring the engineering and user perspective into what the platform should build next, shaping the roadmap in partnership with the people who own certification strategy. - Take ownership of the instance and the remediation already underway: assess the quality of the work delivered to date, close the gaps it leaves behind, and put the platform on a footing where LegitScript can operate and evolve it with confidence. - Work directly with the merchants and advertisers who use the portal, and with the internal Operations team that runs the certification program, to define scope, set priorities, and translate business needs into sound technical design, and push back on requests that buy short-term speed at the cost of long-term maintainability. - Shape certification direction together with the Certification Innovation Manager, the Director of Certification Strategy, and Sales and Revenue Operations, and turn the shared strategy into a technical roadmap you own and deliver. - Establish and enforce Salesforce engineering governance, including source-driven development, version control, CI/CD, release management across sandboxes, and a change-control and environment strategy that prevents the unmanaged changes that created our current technical debt. - Define architectural standards for when to solve declaratively (Flow and configuration) and when to solve programmatically (Apex and Lightning Web Components), so the platform is built consistently ra…